Brown's Automotive Experts
Northeast Heights Automotive Repair Shop
We are excited to announce that we are now able to provide car and truck repairs in the NE Heights of Albuquerque! The team at Browns Automotive in Albuquerque is proud to have acquired Don's Auto and Service Center. Don's Auto and Service has been providing vehicle maintenance and repairs in Albuquerque for over 50 years! Don created a fantastic company that has served the community well. His values and dedication to customer service are in line with ours, which make his shop a great addition to our company. The Browns Automotive team will be able to expand the services offered to clients and vehicles.
You will be noticing some cosmetic changes occurring while we give the building’s interior and exterior a facelift. Including adding more security to the area to help improve the safety of the neighborhood. As your Trusted Neighborhood Repair Shop, you can expect some added value such as:
Meet the Northeast Heights Automotive Staff
Cliffton Griffith
Store Manager
Cliff worked with Donald at Don’s Auto and Service for over 15 years. Starting from school, he worked his way up to becoming the manager and lead technician for Donald. Cliff is the perfect man for the job, he has the ability to recognize excellent customer service and high-quality auto repair in Albuquerque. Cliff is passionate about his store, his customers, and his team. He will do anything for the people who work with him, making him a great leader who truly leads by example! We are very happy to have Cliff on our team and excited to invest in his development as a leader. Cliff is a proud father and proud husband who enjoys family time, fishing, and motorcycles.
Dustin Thomas
Service Advisor
Dustin knows what excellence in customer service is and how to provide that. Helping improve automotive repair in Albuquerque by being a leading example in the industry. He is patient, taking time to ensure all customers understand what vehicle repairs are needed and why. Dustin can help you with all your vehicle-related needs, from oil changes to large engine repairs, he will guide you through the process. Ensuring you are informed the entire way. Dustin is a proud father whose children are world-renowned BMX racers. They were invited and competed in Scotland at the 2023 World Championship!
Jeremy Balmer
Shop Foreman
Jeremy is ASE Master Certified, BMW Member Certified, and our European Specialist in Albuquerque and Los Ranchos. He takes tremendous pride in his work and has proven that he can solve even the most difficult of problems. Focusing on BMW repair and service, Volkswagen and Audi repair and service, Mercedes repair and service as well as any other European vehicle repair in Albuquerque and Los Ranchos. He has embraced a leadership role in the company, helping to grow and train all the technicians in our company. He takes pride in seeing his teammates succeed, always giving credit to those around him. We are excited and blessed to have Jeremy on our team and appreciate how he is helping us develop talent throughout the organization. As a member of Subaru NM Car Club, he can be found supporting the community at many of the events they sponsor. During his time off, Jeremy loves to go hiking, riding his motorcycle, and soaking in the great weather that New Mexico has to offer.
Phillip Mendoza
ASE Master Technician
Phillip is a fantastic technician, and we are very excited to be working with him. He takes tremendous pride in everything he does. He respects the profession and ensures that any vehicle he repairs will be done correctly. As an ASE Master Technician, he has the skills to repair anything that comes into the shop. Diagnostics, Brakes, Engine Repair, Suspension, and all other vehicle repairs in Albuquerque. Phillip moved to New Mexico for our fantastic weather and outdoor activities. He enjoys spending time in the mountains and traveling.
John Potter
Technician
John recently graduated from the automotive program at CNM. As part of his requirements, he was to complete an apprenticeship shadow week, which he did with us. We recognized his talent and work ethic and offered him a full-time position within the company. John continues to gain experience and knowledge working with the supervision and leadership of the senior technicians at the shop. He is well on his way to becoming one of the best automotive technicians in Albuquerque.
- A 3 Year / 36,000 Mile parts and labor warranty – That’s up to 3x longer than most shops and dealerships! We guarantee the quality of our work!
- Digital vehicle inspection that includes pictures of parts in need of repair to build trust and foster transparency.
- Shuttle assistance to get you to work or home.
- Same-day service in most cases!
- NOW SERVICING ALL MAKES AND MODELS!
- NOW Offering Tire service and Wheel Alignments!
We look forward to providing high-quality automotive repair and service in the Albuquerque NE Heights neighborhood, getting to know our neighbors, and helping improve the community. Call or click to schedule an appointment today!