Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Nice job Sara and Team --Air filter installed and looking for a new Key fob/key for my 2010 Escape Hybrid. Ann

The process was clean clear and to the point no extra add on cost the overall experience was great

The staff was great, very friendly. They got my traverse in the same day I took it in. They worked fast to tell me the issues I was facing. They got my a/c back and running and I picked up my traverse the next day.

New air filter for a very old Escape hybrid. Thank you Sara and Brown's folks for good and timely work.

Excellent customer service. My Tahoe had a number of issues addressed. I was kept updated, and service was completed in a timely manner. Highly recommend.

I first went to Browns in Rio Rancho probably about 10 years ago when the dealership recommended replacing a serpentine belt and a couple other fixes for my 4Runner. Didnt trust the dealership so I took it to Browns for inspection and was told the belt and other items were not a concern. 10 years later and those parts never had an issue. Been taking my cars to Browns ever since and feel that I am always taken care of.

Very satisfied with Browns service. They were able to do repairs on my truck with little delay. Friendly service is also a plus

I had a check engine light. I had an appointment for 1100 a.m. on Wednesday. Browns did not even look at my vehicle until late Thursday. It needed a dynamic air intake sensor. It took Browns anther full day to replace the sensor. Thats three days to fix a simple issue. That was very inconvenient for me. I have taken all my vehicles to Browns for several years for repairs and in the past have received excellent and timely service. This time was very different. I feel that my issue was insignificant in their eyes. The staff was unfamiliar to me. Perhaps they are new employees that dont necessarily appreciate Browns reputation.

Terrific service and a terrific staff. Savannah went above and beyond. Thx guys!