Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

2872 reviews
5 Convenient locations

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Rio Rancho

Arthur, thank you for the 5-star rating! We appreciate you taking the time to share your feedback and for choosing our team.

- Rio Rancho
5
Village of Los Ranchos de Albuquerque

I felt the work performed was excellent. Also provide heads up on possible problem that need addressed. THANK YOU

Andrew, thank you for the 5-star review! We’re glad to hear you were pleased with the work performed and that our team was able to keep you informed. We appreciate your trust and support.

- Village of Los Ranchos de Albuquerque
5
Northeast Heights

always a very happy experience because i know my car is in very good and honest hands

Krista, thank you for the wonderful review! We’re honored by your trust and are happy to know you feel confident bringing your vehicle to us.

- Northeast Heights
4
Northeast Heights

I was verbally given a different date than the actual appointment the shop scheduled to work on my car.

Tina, thank you for your feedback. We apologize for any confusion regarding the appointment scheduling and appreciate you bringing this to our attention. Please feel free to reach out to [email protected] if there is anything we can do to earn that extra star.

- Northeast Heights
5
Far Northeast Heights

Service was excellent. Very pleased.

Judy, thank you for the 5-star review! We’re happy to hear you were pleased with the service and appreciate you choosing us.

- Far Northeast Heights
5
Albuquerque

Friendly and professional Staff. Reliable and timely work. I definitely recommend and will be coming back

Thank you so much for the great review! We’re happy to hear you found our team friendly and professional. We truly appreciate your recommendation and look forward to seeing you again.

- Albuquerque
5
Rio Rancho

They do a great job. They give you a detailed list of issues that need to be addressed. They are very courteous and usually have the job done the same day. I don't take my car anywhere else.

Thank you for the great review! We’re glad you appreciate our detailed inspections and courteous service. Your trust and loyalty mean a great deal to us.

- Rio Rancho
2
Rio Rancho

Asked to have my brakes checked and 600.00 later I ended up getting gouged for two overpriced air filters and my brakes are still screeching.

Danny, we’re sorry to hear that your experience did not meet your expectations. That is never our goal. We would appreciate the opportunity to review your visit and address your concerns regarding the services performed. Please reach out to Terry directly at [email protected] so we can look into this further.

- Rio Rancho
1
Albuquerque

I had a bad experience with Cameron at the location I took a vehicle to. He never informed of delays due to weather or otherwise. He was condescending on the phones by trying to explain the workings of a truck I've had for 20 years. Cameron needs a lesson in customer service. I received two charges for shop supplies. I have never charged for shop supplies nor informed of it in the initial quote. I noticed there were staffing changes and the folks that were there are missed because they displayed great skills in serving their customers. I will not be returning the this location.

Nadine, thank you again for taking the time to share your feedback. We’re glad we were able to connect, address your concerns, and resolve the situation to your satisfaction. Our goal is always to listen, take accountability, and make things right when something falls short. If you feel your concerns were fully resolved, we would sincerely appreciate it if you would consider updating this review to reflect the outcome. Thank you for allowing us the opportunity to restore your confidence in Brown’s Automotive.

- Albuquerque
5
Northeast Heights

Thank you for Always.. Making the time for my services

Joyce, thank you so much for the kind words! We truly appreciate your continued trust and are always happy to help when you need us.

- Northeast Heights
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Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.