Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Rio Rancho

01 November 2024 Man, these guys are good to go! I never trust anyone with my vehicles, but Brown’s Automotive Experts changed my mind today. I stopped by to get a brake inspection and got to watch them perform it. They definitely didn’t lie to me about my brake’s status. These guys are thorough, too! They take pictures and annotate anything they come across that may be a concern to the owner. I am impressed with Brown’s Automotive Experts and will definitely be back the next time I need servicing. I asked if there was anything they don’t do and for the most part, they’ll take care of the typical tasks: Oil change, battery/brake inspections, alignments, etc. Call them with questions. I am impressed with this location and think you will be, too. This is a one-stop shop for your automotive needs. Thanks, Brown’s Automotive Experts. “I’ll be back.” ~Terminator T-800

Thank you for the fantastic review! We’re thrilled to have earned your trust here at Brown’s Automotive Experts. Our goal is to be the go-to automotive repair shop in Albuquerque by providing honest, transparent service and thorough inspections. It’s great to hear that our team’s attention to detail, from brake inspections to oil changes and alignment services, made an impression. We truly appreciate you mentioning our dedication to documenting everything we find—it’s part of our commitment to keeping our customers informed and confident about their vehicles. We look forward to being your one-stop shop for auto repair in Albuquerque, and we’ll be ready when you say, ‘I’ll be back!

- Rio Rancho
4.5
Albuquerque

The staff is very efficient and professional. Everything is done pretty fast

Thank you for sharing your experience with Brown’s Automotive Experts! We’re glad to hear that our team’s efficiency and professionalism made a difference for you. We know how important it is to get your auto repairs and maintenance done quickly and correctly. If you ever need fast, reliable automotive repair in Albuquerque, we’re here to help. Looking forward to serving you again!

- Albuquerque
2
Village of Los Ranchos de Albuquerque

Brakes are still squeaking not impressed with work

We’re sorry to hear that your experience with us didn’t meet your expectations. Our goal is always to provide quality, lasting repairs, and we’d like the opportunity to address the squeaking brakes to ensure your satisfaction. Please reach out to us so we can inspect the brakes again and make it right.

- Village of Los Ranchos de Albuquerque
5
Village of Los Ranchos de Albuquerque

I very rarely give reviews but my experience at Brown's Automotive Experts was exceptional. I'm actually from Utah came down to Albuquerque for business. Finally had time to service my car. Chris was excellent, great customer service. Did a full inspection of my car (even my spare tire). Sent me the full inspection report including pictures. Gave me the estimate and the time it would be ready. I was told by another service shop that I had other problems with my car. But Chris told me that wasn't true. The service was excellent 👌 and on time. I found them to be friendly, very professional and above all honest. I highly recommend them for your automotive service needs.Job well done!!

Thank you so much for taking the time to leave us such a detailed review! We’re thrilled to hear that Chris and the team at Brown’s Automotive Experts made your experience exceptional while you were visiting Albuquerque. Honesty and thoroughness are top priorities for us, so it’s great to know you appreciated the full inspection, complete with pictures and details, including the check on your spare tire! We’re proud to provide honest assessments and quality automotive repair and vehicle maintenance services, ensuring our customers get the accurate information they deserve. Safe travels back to Utah, and don’t hesitate to visit us next time you’re in town. Thank you for recommending us as a trusted choice for auto repair in Albuquerque!

- Village of Los Ranchos de Albuquerque
5
Northeast Heights

Professionals

Thank you for the five stars! We’re glad to hear that you found the team at Brown’s Automotive Experts to be professional. Providing top-notch automotive repair in Albuquerque with a focus on quality and customer care is our mission. We look forward to serving you again whenever you need us!

- Northeast Heights
5
Far Northeast Heights

Thank you so much for your 5-star rating, Ashwin! We are thrilled to hear that you had a great experience with us! If you need any assistance in the future, please don't hesitate to reach out. We are always here to help!

- Far Northeast Heights
5
Village of Los Ranchos de Albuquerque

Great customer service, always take of what you need done. Great job!!!

Thank you so much for the kind words! We’re delighted to hear that you enjoyed our customer service and that we could take care of your automotive needs. Providing reliable and efficient car repair in Albuquerque is what we’re here for, and we’re grateful to be your trusted mechanic. We look forward to serving you again—thank you for choosing us!

- Village of Los Ranchos de Albuquerque
5
Far Northeast Heights

Work to meet my time schedule. I appreciate their professionalism and their thoroughness in analyzing my truck problems. Pricing was fair. People were great and it was a very good experience.

Thank you for the fantastic feedback! We're so glad we could accommodate your schedule and provide a thorough analysis of your truck's issues. Being a reliable mechanic in Albuquerque means offering fair pricing and exceptional service every step of the way. We appreciate your trust and look forward to being your go-to for all your automotive repair needs. Thank you for choosing us!

- Far Northeast Heights
5
Northeast Heights

The staff were very professional. They stayed a few minutes after hours until the late tow truck driver raced through rush hour traffic to get there. When they wanted to put my vehicle outside overnight, and had told me they would put it inside, I objected due to high theft potential in Albuquerque. They, along with the tow truck driver, pushed it into the garage. The mechanic wasvery thorough. After his initial repair and starting my truck 4 times, he tried the 5th time, and it wouldn't start. Replacement of the starter was in line and he recommended the Motocraft one. He explained why and we discussed several things pertaining to my truck. Kudos to him for hisexpertise and openess.

Thank you for sharing your experience with us! We’re happy our team could provide the professional and dedicated service you needed. Going the extra mile—like staying late for the tow truck and ensuring your vehicle was safe inside overnight—is all part of our commitment to top-notch automotive repair. We're proud to be a reliable mechanic in Albuquerque, and it’s great to know our thorough inspection and careful recommendations made a difference. We're always here for your car repair needs, and we appreciate your trust in us to keep your vehicle in peak condition. Thank you for choosing us!

- Northeast Heights
1
Northeast Heights

☆☆☆☆☆ UPDATE: Brown's failed!!! My review was too premature. Starter has failed less than 2 weeks after installed. And when I called to speak with the mecahnic, he wasn't available AND has not called me back 3 days later! Crickets! Upsale on an item that wasn't the problem. Spent $835 on repairs which didn't need to be repaired. Caveat emptor!!! ======================= The staff were very professional. They stayed a few minutes after hours until the late tow truck driver raced through rush hour traffic to get there. When they wanted to put my vehicle outside overnight, and had told me they would put it inside, I objected due to high theft potential in Albuquerque. They, along with the tow truck driver, pushed it into the garage. The mechanic wasvery thorough. After his initial repair and starting my truck 4 times, he tried the 5th time, and it wouldn't start. Replacement of the starter was in line and he recommended the Motocraft one. He explained why and we discussed several things pertaining to my truck. Kudos to him for hisexpertise and openess.

Thank you for sharing your experience with us! We’re happy our team could provide the professional and dedicated service you needed. Going the extra mile—like staying late for the tow truck and ensuring your vehicle was safe inside overnight—is all part of our commitment to top-notch automotive repair. We're proud to be a reliable mechanic in Albuquerque, and it’s great to know our thorough inspection and careful recommendations made a difference. We're always here for your car repair needs, and we appreciate your trust in us to keep your vehicle in peak condition. Thank you for choosing us!

- Northeast Heights
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.