Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Rio Rancho

I can't say enough good things about Brown's automotive in Rio rancho. They were very helpful getting all the problems I had with my car fixed. It was a collector car that I was trying to get ready to sell. I can't sell someone a piece of junk. Don't have the heart for it. They helped me get everything functioning. And assisted me in every way they could. I sincerely appreciate your help. The car was sold a week ago did the guy who bought it is extremely happy.

We’re thrilled to receive your review, and thank you for taking the time to share, Ron! We appreciate your patience and hope to see you again for another 5-star experience. Until then, take care, and we wish you all the best!

- Rio Rancho
5
Northeast Heights

The guys at Browns are very professional and friendly. I don't take my vehicles anywhere else.

Thank you so much for your kind words, Deann! We appreciate reviews like yours, and hope for a chance to assist you again in the future. Thank you and take care!

- Northeast Heights
5
Rio Rancho

Work completed appears to be of excellent quality.

We’re happy to have earned your 5 stars! Thank you for showing us your support with this 5-star review!

- Rio Rancho
5
Rio Rancho

Good, fast, honest, car stuff is never cheap.

We appreciate you taking the time to leave us your 5 stars! Thank you, Steve!

- Rio Rancho
5
Northeast Heights

Friendly, professional service.

RJ, we appreciate you taking time out of your day to leave us your 5-star review. Thank you!

- Northeast Heights
4.5
Village of Los Ranchos de Albuquerque

Great staff and great service!

We appreciate you taking the time to leave us your wonderful review! Thank you, Therese!

- Village of Los Ranchos de Albuquerque
1
Rio Rancho

Update: Management told me nothing they did to my car would cause this, took it to another shop and they said absolutely nothing was wrong with my car, except for LOOSE LUG NUTS ON MY WHEELS that browns failed to do, before returning me my car. This is not a safe practice at all, and scam of a service. Do not go to browns automotive unless you want them to scam you and think something is wrong with your car like not tightening lug nuts on your wheels. New to the area, and based on the reviews went to Brown’s Automotive. I don’t have a perfect car, and just drive it to get by. Don’t go to this place if you’re like minded. My car went from just having a rear oil leak from my previous mechanic to 5 grand in repairs way over the cars value. And to top it all off my car was in worse drivable condition than it was when I dropped it off, car started making a thumping noise, left them a voicemail and no response. The only thing I could think of when they did the inspection on it was remove the wheels and didn’t balance them/align them again, or didn’t top off oil after inspection, because they thought I would get EVERYTHING repaired there. My old reliable mechanic at home would have included adjusting those things, topping off oil in the inspection before sending me away. I was trying to talk to the mechanic to only get the rear oil leak fixed or the necessities because my car was driving perfectly fine, no warning lights, drived smooth steering, tires/wheels were fine until I came to this shop. I have driven this car multiple times cross country, no issues. They wouldn’t budge from the 5 grand in repairs, when in reality talking to another mechanic some of those repairs could have waited until a later date. I get that some people want every little thing fixed on their car, but some people can’t afford that and just have a car to get by.

We’re extremely concerned to hear about your experience. We’d like to speak with you personally regarding your feedback and invite you to speak with our Management Team at (505) 207-9989. We always strive to make sure our customers receive the best service under our care, and we hope to hear from you soon so that we can make everything right. Thank you!

- Rio Rancho
5
Rio Rancho

Ed, Henry, and the guys in the garage are the best! They thoroughly inspect your vehicle, give you their honest analysis, they keep your vehicle running smoothly. These are the guys you can trust to get the job done right on the first go around.

Thank you for the 5-star review and recommendation! We’re thrilled to know that we have been able to provide you with such amazing service, and we look forward to continuing to provide that same high-quality service. Thanks again!

- Rio Rancho
5
Albuquerque

The service is fast and professional. Thank you!

Thank you so much for taking the time to leave your outstanding review! We are so pleased that the team provided you with exceptional service! Thank you again, and we hope to work with you again in the future!

- Albuquerque
5
Rio Rancho

100! Excellent service!! My story is long but Browns has taken care of me. I thought customer service was a thing of the past but these guys are still providing it. I have no complaints and now they have a customer for life. I wouldn't hesitate to refer anyone.

We cannot thank you enough for taking the time out of your day to leave us this amazing feedback! Our customers mean the world to us, and we're happy to do what we can to ensure everyone has a 5-star experience with our team. Thank you so much for your review, and take care!

- Rio Rancho
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.