Browns Automative is amazing and the staff is very kind! I went to the location on 6001 4th St NW near the Smiths. My car was having some complicated issues and they did their best to fix it. Their prices seem great as well, I would’ve had to pay 4-6 times more if I took my vehicle to the dealership. So cashing out was pleasant since I paid far less than what I was prepared for. Very blessed to have come across their business, will be taking my vehicle there for now on!!
Hannah, thank you for trusting Brown's Auto to get your Jeep Cherokee back on the road safely! We look forward to serving you in the future!
Professional, honest, punctual.
Brown's Auto is proud to keep your F-150 working safely for you! Thank you for trusting us to help!
They did a great job. I will definitely go back when needed.
Thank you for your 5-star rating! We are happy to earn your repeated business!
Quick service. Very efficient and friendly in all communication. Quality work.
Brian, thank you for trusting Brown's Auto to get your Pontiac Vibe GT back on the road! It is our goal to be your friendly neighborhood auto repair shop!
Experience was great! However, my husband received a call that car ready! When I called it wasn’t! When we got there car was already parked in the back area where cars are stored for next day pick up! I had mentioned that I would pick up car before 5pm! I arrived at 4:45-4:50pm! Not a big deal just communication between staff should be better which young lady mentioned to some of the staff I was picking it up! They obviously didn’t listen! LOL! Other than that, service was great and I been going to Browns automotive many years! My mom used to take her car there for servicing & she was always happy with service! She has passed and me & family will continue to take our vehicles there! Thanks to her we found an awesome mechanic business that does a good job with fabulous customer service! Keep up the good work Browns automotive! The Purucker, Durand & Aguilar Families!
Thank you for your candid remarks, Paula! We are working hard to refine our evening pick-up process and are implementing new policies to increase the efficiency and convenience of returning our customer's vehicles. Brown's Auto is very appreciative of your mom's patronage! We look forward to continue earning your family's business and nurturing our relationship with you all!
The best service and customer care that I have ever had with an auto repair service. They are thoughtful and kind and do great work.
Karen, thank you for trusting Brown's Auto to help you safely and reliably in your travels. Thank you for working with us, we appreciate you!
Both persons at the front desk at Browns Automotive, on Golf Course Road in Rio Rancho are knowledgeable, polite and helpful. The technicians were timely, clearly explained repairs needed in the near future so I can plan for those. My vehicle was returned to me in very good working order, as usual. JuneP
Thank you, June! We are happy to take care of your car and enjoy your personality!
Brown's automotive always goes beyond expectations. Very knowledgeable and professional.
Thank you for working with us Steve! The Brown's Auto Team is constantly training and we love to share the results with our great customers!
Thank you for your 5-star review, Tim!
Emissions and tow.
Thank you for your 5-star review, Leroy! Emissions testing and towing are two of the many services that we are happy to help facilitate for our customers!