Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

5
Rio Rancho

I had taken my vehicle to another mechanic only to find out they couldn't repair my vehicle because they told me they couldn't locate the part . I searched online and found browns automotive right down the street . I called them up and even though they were busy Chris made time to squeeze me in to check my car the next day. They inspected the vehicle and turns out my transmission needed to be replaced completely. I appreciated the honesty and transparency they gave with the inspection and they explained what needed to be done ro fix my car. Needless to say we decided not to repair the vehicle and just sell it. Thank you Darrel and Chris for great customer service and taking the time to help me out on such short notice. I will definitely keep Browns automotive in mind for my automotive needs in the future !!

Yvette, you were in a tough situation with your Kia Optima when we met, without an accurate diagnosis you were unable to make an educated decision regarding your ownership of the car! I am so happy to help you apply your time and resources to a proper automotive investment for yourself! Darrell, I, and the rest of Brown's Auto Experts Team will be here to happily serve you with your future vehicles! :) Thank You, Chris

- Rio Rancho
5
Albuquerque

Like always professionalism from the moment I walked in. My vehicles will never visit any other car repair business in Albuquerque.

We appreciate your devotion, Albert! Brown's Auto will continue doing our very best to honor your patronage!

- Albuquerque
5
Rio Rancho

Called at opening time with a need for urgent repair. They got me in and out the same day with a new u-joint (2011 Ram 3500 6.7L Cummins). Couldn’t be happier with print high quality service. Thanks to all at Brown’s…I’ll be back!

Thank you for working with us, Michael! Brown's Auto understands that repairs are often emergencies and we all depend on our vehicles for our livelihood! We look forward to serving you again!

- Rio Rancho
5
Albuquerque

Fantastic! I used to go to another well established repair shop because they were always straight up with me. Over the last year, that changed so I had to find a new repair shop. Brown's had outstanding reviews and was recommended several times on Facebook when I would ask friends for suggestions. They did not disappoint. I bought a used car for $1800. It basically ran decent, but the A/C was blowing hot and I could tell a few things would require service in the suspension department. The other shop said I needed an A/C compressor replaced to fix the A/C and it would be $1400+. Brown's did a thorough inspection of the entire A/C system as well as the entire car (by request). With photos included, they lined out what repairs were needed very soon and what could be done later. Oh and the A/C? Just needed a new relay, and a system drain with recharge. This was less than a third the cost of the A/C compressor replacement that the first shop said we needed. I am a believer, I will be back and I highly recommend Brown's Automotive Experts.

Andrew, Brown's Auto Team prides itself in this level of service! Your story is a fantastic example of why we are excited to come to work and serve our community each day! Thank you so much for sharing, please pass the good news to all your family and friends!

- Albuquerque
5
Rio Rancho

Great communication of what needed to be done and pricing,Very timely in completing repairs.

John, we are consumers just like you and pay particular attention to maintaining quality service and value! We are sensitive to the time repairs take and understand our customers want their vehicles back ASAP! Thank you for working with us! Please refer others!

- Rio Rancho
5
Village of los Ranchos de Albuquerque

Thank you for taking the time to give Brown's Auto a 5-star rating, Ryan! We appreciate your business!

- Village of los Ranchos de Albuquerque
5
Rio Rancho

These guys are Honest and Trustworthy. The vehicle health inspection is a complete report of your entire car, with pictures that actually SHOW you what needs attention and notes explaining everything. Thank you Darrell and Nick!

Amber, thank you for bringing your Altima to Brown's Auto, we look forward to serving you in the future! Please tell your family and friends about us!

- Rio Rancho
5
Village of los Ranchos de Albuquerque

Outstanding highly professional garage was immaculate people friendly and helpful. Have found my neighborhood garage

Brown's Auto is designed to be your friendly neighborhood auto repair facility, thank you for letting us know that we are staying on track, John!

- Village of los Ranchos de Albuquerque
5
Village of los Ranchos de Albuquerque

Maria, thank you for trusting Brown's Auto to keep you on the road reliably and safely.!

- Village of los Ranchos de Albuquerque
5
Village of los Ranchos de Albuquerque

Great customer service

Thank you Mike, for your 5-star rating! Brown's Auto is dedicated to the Golden Rule and we are proud to continue providing great customer service!

- Village of los Ranchos de Albuquerque
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971 if you have any issues in accessing any area of our website.