Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
5
Albuquerque

Best auto shop I've ever been to. They found the root cause of the problem, which was surprisingly affordable. The Toyota dealership's approach was to replace EVERYTHING until they found the issue. We went to Brown's instead. So glad we did. UPDATE: We've been to Brown's several times for various issues. They really know how to take care of their customers. They provide updates on your service via text and/or email so always know what's going with your car. They don't nickel and dime you like other places do. I trust them to give me an honest answer. Nice job guys!

Thanks Curtis! Everyone here at Browns Automotive is ecstatic to hear that you are happy with the FJ Cruiser repairs! Also thank you for letting us work on your Hyundai!

- Albuquerque
5
Rio Rancho

They are wonderful, and always positive, I definitely reccomend them!

5
Village of los Ranchos de Albuquerque

Brown's Auto always does a great job. They are friendly, responsive, and extremely knowledgeable. We also loved how they santized our car before picking it up. Thank you!

5
Village of los Ranchos de Albuquerque

Lyndi is so sweet and awesome. she knows her job well. I had a great experience. I like the way they keep you posted on the status of your vehicle. So glad we found them. May God Bless their business and every employee there always :)

Thank you for the great review Toni! We appreciate your business

- Village of los Ranchos de Albuquerque
5
Rio Rancho

Nicest people I've dealt with at any auto service shop. Went out of they're way to help me. Will definitely return.

5
Rio Rancho

Leslie is an outstanding customer service person. She is knowledgeable, easy to converse with, and on top of it! They have state of the art equipment for problem diagnosis. The photos sent via email showing repair issues that we needed to address are a huge plus. It demonstrates conscientious work with no hidden agendas doing unnecessary repairs. We highly recommend Browns

Thank you Patti!, Leslie is a rock star who always has her customers best interest in mind, we are lucky to have her on our team! Glad to hear your visit went so well

- Rio Rancho
5
Village of los Ranchos de Albuquerque

Fast, friendly and efficient. Can’t ask for more. My go to automotive repair shop.

1
Rio Rancho

Called for a simple estimate and the receptionist was not able to give me one. Wanted me to bring my vehicle in after repeatedly telling her it is not driveable. I had let her know that I knew exactly what needed to be done from my 2 previous evaluation. She insisted for me to bring in my previous estimate on what needed to be done in person. Would of love have done business with the high quality reviews. Went with someone else that was able to give me a direct estimate on a intake manifold.

1
Rio Rancho

Called for a simple estimate and the receptionist was not able to give me one. Wanted me to bring my vehicle in after repeatedly telling her it is not driveable. I had let her know that I knew exactly what needed to be done from my 2 previous evaluation. She insisted for me to bring in my previous estimate on what needed to be done in person. Would of love have done business with the high quality reviews. Went with someone else that was able to give me a direct estimate on a intake manifold.

Thank you for your review Paul. This is a great opportunity for us to explain the importance of following an estimating procedure. We are focused on providing honest, dependable and transparent vehicle repair. To do this we must conduct a thorough evaluation of the vehicle to ensure we provide a price for the repairs that we can honor. Without seeing a vehicle we will only be 'guessing' on the cost involved. We do not promote any 'bait and switch' tactics where we give customers low pricing to get them in the door and then change the price after seeing the vehicle. There are a lot of components that need to be removed to replace an intake manifold, and depending on the condition of those components they may also be in need of replacement at the same time. That is why we must see the vehicle prior to pricing any repairs that are not routine services such as oil changes, alignments and so on. Please feel free to contact us if you have any other questions.

- Rio Rancho
5
Albuquerque

I've tried several shops in Albuquerque over the years. I have finally found a shop where they care about what they're doing and know what they're doing. I totally trust them . Tim and Ed are A plus. I gave them 5 stars.

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