Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

This was a 1994 custom 4WD RV / Van maintained by Rick Quanz for 22 years (until they stopped doing maintenance). No one else wanted to crawl under the dash and fix linkages. Not only was the problem solved, but their inspection and walk around found other maintenance issues. They gave me the choice(s), were expedient and reasonable. A good N. Valley neighbor.

Like many of you, I’ve been really wary about mechanics... mostly because they always seem to charge you hundredsss of dollars every visit, even thousands. I don’t trust most mechanics because I have this stereotype that they are embellishing about the long list of problems but you don’t know the difference so you just end up paying because you need your car fixed. With all that being said, that has NOT Been my experience with Browns. The very first visit ever, I needed to leave my car there overnight and the front desk attendant, Tim, gave me a ride home. They were trustworthy every since. They are the first shop I’ve ever really believed in. Thanks fellas! Worth the drive!

Super friendly. Exceptional work and service. Cute dog!

First of all im almost sure this is the Browns I knew from Bosque Farms and if so these are honest hard working people. The ladyat the desk was very polite and explained everthing. Im sure they did not charge me for all the work they did.I would give them ten stars If you take your vehicle there you will be treated the same.

Extremely courteous and friendly. Professional and HONEST. They will get my future business.

We had engine trouble on our way from Texas to Idaho. We called around and no one was willing to look at our truck. When we called Brown’s they were more than willing to help us out. Ed and his guys got us back on the road quick. We really appreciate the excellent service.

I appreciate being able to take my car to a place I trust! Always great communication and they are willing to work with me to prioritize the jobs needed to be done. I always recommend them to friends!

Hey, Alex. Thank you for reminding me why I avoid leaving reviews in most situations. There is frequently someone out there looking for attention by trying to start some pointless on-line argument. As I mentioned in my follow-up message, the 4.5 star review was the result of computer issues, corrected in the subsequent post. Also, since my wife is also a brilliant, minority woman, and has frequently had to deal with patronizing, condescending men who know far less than she does - especially when it comes to fixing anything mechanical, let's just say that it's a pleasure to reside in a beautiful, diverse town like Albuquerque where people are people. Brown's clearly cares about hiring the best above and beyond any other possible consideration. We can only hope to live in a world in which that approach to business and life becomes completely unremarkable, as you appear to suggest, but we are definitely not there yet. Thank you for pointing out that such a consideration should not even be worth mentioning, but for us newcomers to New Mexico, the change is positive and meaningful.

Thanks for everything you guys did for us we really appreciate the service. And the lady up front where very helpful and professional thanks again

A friend got her suspension repaired and the whole experience at Browns Automotive is enough for a return visit for myself and my friend when the time comes for repairs to our vehicles...