Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Very friendly and helpful. They did not try to sell unneeded items or work.

Decided to try this place for the first time after receiving a coupon in the mail for an oil change. We’ve always taken our cars to Jiffy Lube, but decided to try someplace new. From the moment I scheduled an appointment, it was top notch! It was simple to schedule online and they took my vehicle in as soon as I arrived. We decided to wait and although they didn’t have WiFi, the whole process was exactly the length of time that they anticipated. When I received the report to my phone, I was pleasantly surprised to see such a thorough report on the vehicle, including pictures! When I called my husband, we both assumed this simple oil change service would turn into an expensive ordeal, but it wasn’t! It was cheaper than we had paid at Jiffy Lube and included a full vehicle report, oil change, top notch customer service and free coffee bar. We will definitely now be making this place our home for oil changes.

Excellent service. Fair and honest and friendly and professional and fast.

I have been bringing my 2007 Honda Odyssey EX-L and my 2010 Toyota Prius to Brown's for at least 5 years and I've never been let down or disappointed. My cars are running like watches thanks to Brown's Rio Rancho. I appreciate their thoroughness. They send me a detailed assessment with every visit of not just what I'm concerned about, but everything else my vehicle has going on and the severity of what's needed, whether it's "keep an eye on it" level or "you need to do something now" level. Ed and Henry never push anything on me I don't need. They're quite amicable and affable when I ask questions or if it's just interesting small talk. Chancho (their shop dog) is quite the character, too. It's peace of mind to know that when my older vehicles are acting up I have Brown getting my back and making everything ship shape again. This last visit was especially essential because we're about to take a road trip that will end up being about 3,000+ miles and I have all the confidence that my 2007 Odyssey will manage just fine

Browns did a great job communicating the needs of my vehicle. Their assessment of the car was so thorough and the work was done efficiently. Great service and location!

Browns Automotive is hands down the best. Had my vehicle at another place and every time I would drive off 50 miles later my check engine light would go back on. It’s like they were not even really doing the diagnostic that I paid for. Took it to Browns and now my vehicle runs great no lights. I will only be using Browns Automotive. Highly recommended this Company Auto Technicians know what they are doing. Awesome job !!

If you're looking for auto mechanics you can trust who can provide you with honest auto repair work, look no further than Brown's Automotive in Rio Rancho, New Mexico. Ed, Henry, and all the guys working there provide top quality auto repair work, they know what they are doing.. They thoroughly examine your vehicle each time you bring your vehicle in for any repairs and let you know everything they find needing service or repair on you vehicle, via a text or emailed a detailed report. They will discuss the report with you so you can decide what all is most pressing that you want serviced or repaired on your vehicle and give you an honest estimate on their services or repairs. Their turn-around-time is usually quick as possible and they provide a 3-year nationwide warranty on all their service and repairs, so you have no worries about something not being serviced or repaired properly. I trust these guys with all my vehicles and they've always done quick top notch repair work.

I trust Don Browns. I have had to have my car towed there twice and each time they responded quickly understanding my situation.

I used to take my two Hondas and Chevrolet truck to their respective franchise. Since I have been taking them all to Brown's Automotive Experts, they have never run better than they do now. Great, professional, courteous, and friendly staff at the front. I am sure that the mechanics are the same. I would like to thank them for the exceptional work that they do.

Great service