Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Village of Los Ranchos de Albuquerque

Great customer service!

We’re overjoyed to see this 5-star review and recommendation! Thank you so much and we wish you the best!

- Village of Los Ranchos de Albuquerque
5
Rio Rancho

Thank you so much for leaving us your 5-star review, Matt!

- Rio Rancho
5
Rio Rancho

I so appreciate their care and attention to detail! You have a wonderful team!

We’re so happy to hear you appreciate our care and attention to detail! Thank you for recognizing our team—it means a lot to us.

- Rio Rancho
5
Village of Los Ranchos de Albuquerque

Nice and no nonsense. Chris is very professional.

Thank you for your kind words! We’re glad Chris provided professional and no-nonsense service. We appreciate your business!

- Village of Los Ranchos de Albuquerque
5
Far Northeast Heights

On time. Shuttle service was nice.

Thank you for your kind words! We’re glad the shuttle service and timely service met your expectations. We appreciate your business!

- Far Northeast Heights
4
Rio Rancho

good service

Thank you for your positive feedback! We’re glad you had a good experience and hope to see you again.

- Rio Rancho
2.5
Far Northeast Heights

This location use to be Dearholt and I did business with Jim Dearholt for many years. When he gave me an estimate of the time, my car would be ready for pickup, he was right on the money. .It's now been the second time I've come for an oil change. And you had the car for 3 and a 1/2 hours, and when I showed up, the car had not even had an oil change. And I left without my tires, being rotated, which is usually what they do with my oil changes. I hope next time I get a little bit more accurate time for pickup as I inconvenienced a friend to drive me and pick me up. Thank you

Thank you for your honest feedback. We apologize for the delay and inconvenience during your oil change visit. We will review our scheduling and service processes to improve accuracy and ensure a better experience next time.

- Far Northeast Heights
2
Far Northeast Heights

Browns automotive is very thorough and very expensive. I would say at the top end above dealer costs. The work quoted on my vehicle required one and a half to two hours labor and browns was going to charge around $1,400. Parts additional 700. I bought the parts online for $50 and installed them myself in 2 hours. I didn't really want to do the work myself. If you think those costs are reasonable and it's not price gouging but I'm sure they don't pay there mechanics $650 an hour. I'm still investigating the costs associated with all the other items they quoted I will post those online for the Publix review. I went in there and told them the fan motor on my air conditioner was making very loud noises and probably some kind of animal made a nest in there cuz the vehicle sat idle for a while. Browns charge me $80 to tell me what I just told them that the fan motor needed to be replaced. I don't think they took the car apart to look at it they just listen to it like I did. Sure enough when I took the fan motor o ut it was a little nest built inside it I'm sure the motor wasn't damaged and still working condition but I still replaced it. But they did take a lot of pictures and were very thorough with letting me know all the items that needed to be worked on. But I guess the consumer pays for all those fancy computers and pictures and all their employees insurance social security costs fancy buildings. On and on.

Thank you for sharing your perspective. We strive to provide thorough inspections and transparent pricing, and we understand cost is an important factor. We appreciate your feedback and will continue to evaluate how we deliver value while maintaining quality service.

- Far Northeast Heights
5
Village of Los Ranchos de Albuquerque

Got an appointment quickly. Service was great. Easy drop off, checked over throughly, contacted us with pictures of necessary work. Staff is knowledgeable and friendly.

Thank you for your positive feedback! We’re happy the appointment process was easy and that our team provided thorough and friendly service. We look forward to helping you again.

- Village of Los Ranchos de Albuquerque
5
Far Northeast Heights

Brown's Automotive on Signal Ave. is pricey, but well worth the money. They actually care about what they do, do what they charge you for, and are very communicative with you. It's a business that seems to understand that they can't make any money without their customers. A very novel approach from what I've experienced.

Thank you for your positive review! We’re glad you recognize our commitment to honest, quality service and clear communication. We truly value your trust and business.

- Far Northeast Heights
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.