Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
5
Albuquerque

They got the job done in the time that I requested. Ed and Tim are courteous, knowledgeable, and friendly. I recommend Brown's Automotive to anyone.

5
Village of los Ranchos de Albuquerque

I took a vehicle into Brown's for a pre-purchase inspection. In the time it took them to drive the vehicle into the bay, they realized it needed a new transmission and a lot of other expensive work. I'd been sitting in the lobby for less under 5 minutes when they returned to ask me if I really wanted to pay $50 for an inspection they didn't need to do. So, for free and in 5 minutes, I found out the vehicle wasn't worth it. My search for a vehicle continues, and for sure I'm going to keep taking every one I test drive to Brown's. I trust their honesty and their expertise.

5
Albuquerque

Professional, skilled, honest. We couldn't be happier. Highly recommended. Just the best.

Thank You for the great review Angela!

- Albuquerque
5
Rio Rancho

Great service very helpful and friendly. Thank you

1
Village of los Ranchos de Albuquerque

I'd taken my truck to an alignment shop for an alignment and they gave me a list of parts they said needed to be replaced. So I took my truck to Brown's Automotive for a 2nd opinion and told them I was looking for a 2nd opinion. Brown's came up with an extensive list of parts they said I needed, but not one single part matched what the alignment shop said I needed. I asked Brown's to show me how they could tell I needed the parts they listed and all they did was wiggle my tires and say 'see, there's a lot of movement, so you need those parts'. My brother is a mechanic and he told me to expect them to get out a large pair of pliers and squeeze the ball joints - if they moved/compressed, they needed to be replaced. Brown's didn't 'prove' to me anything needed to be replaced, they just advised me to take them at their word, as they have an ACE Certified Master Mechanic, who knows what needs to be done.

Thank you for the review Kirk. We are focused on honest and transparent vehicle repair. I apologize that we where not able to clearly explain to you what was being recommended and why. Our system shows that we performed a Free digital vehicle inspection on your 1994 pick up with over 325,000 miles. Inspection was sent via text and email. We are not sure why you did not receive the inspection as it included photographs and educational videos about what was recommended and why. We will be checking with our system to ensure all inspections are being properly sent to our guests.

- Village of los Ranchos de Albuquerque
2
Rio Rancho

5
Village of los Ranchos de Albuquerque

Very great people to work with. Took time to check and found issue 2 other shops could not figure out. Wasted time and money before using low cost shops, never again! With Browns, they took the time to do it right!! Great Communication, email and text reports (that was WOW). More stars for that!!

5
Rio Rancho

5
Village of los Ranchos de Albuquerque

I really like Brown’s automotive. They treat me like family. They work with me and their customer service is awesome and valuable. They move gone the extra mile for my vehicle. I’m a customer for life and I plan to refer my family and friends to them. Thank you for your sincere business. I’ve had a few problems with my vehicle and the prices are reasonable and they break it down for you and prioritize what is important financially and work with me.

Thank You!!! Glad you fell at home! Our customers are family!

- Village of los Ranchos de Albuquerque
5
Village of los Ranchos de Albuquerque

Amazing service. They send u a detailed email and photos to go with your report on your vehicle.

Thank you for the review! Glad you liked our digital inspection process.

- Village of los Ranchos de Albuquerque
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