Now serving the Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

1844 reviews
4 Convenient locations
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Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Albuquerque

Amazing customer service! They kept me up to date with everything going on with the car. I have no complaints, this will be my recommendation to anyone needing a repair.

We're delighted to hear about your very positive experience with our staff's service! Transparency and keeping you updated on your car's progress is a priority for us! We appreciate your recommendation to others in need of repairs! Your satisfaction is important to us, and we look forward to serving you and others in the future! Thank you for choosing us Brown's Automotive!

- Albuquerque
1
Albuquerque

I just got a $50 gift card in the mail, and it reminded me how bad my experience was here that I won't even be paid to try them out again. I got service here about a year ago. First they charged me $120 just to diagnose a bad tire sensor when other locations do it for free, and then they told me it'd be about $250 to replace. (I ended up getting it done down the street for $75.) Then when I gave them feedback requested via an email survey, they said they'd make up for it by providing a free oil change. When I went for my "free" oil change (they told me they put a credit in the system for it), they still tried to charge me $20 as a remainder for it. The gal at the front desk was the one I had to keep interacting with during these experiences, and she was very rude with an impatient tone and ultimately told me she didn't want to argue over $20. I didn't either. But for some of us that means paying our bills or not. Brown's is not for those of us on a budget. My personal experience is that they simply try to get every cent they can and then some, which is why I won't be trapped by a supposed "$50 off" that could just lead me to more issues.

We appreciate your feedback and understand your frustration. We strive to provide fair and competitive pricing for our services, but we understand that different locations may have different pricing structures. We apologize for any miscommunication regarding the free oil change and the remaining charge. We will address this issue with our front desk staff. Thank you for bringing this to our attention.

- Albuquerque
5
Albuquerque

Brown Automotive turned my poorly Miata around in just a couple of days with a new AC compressor which is a complex job that involves taking apart a large portion of the front of the car. They got the parts in, completed the job and had the car ready in two days. I'm happy to report that the car is now running perfectly again. Highly recommended, professional and non-intimidating in their presentation and communication.

We are pleased to have turned your Miata around in just two days by replacing the AC compressor, and your car is now running perfectly, as it should! We're grateful for your high recommendation and appreciate your feedback on our professional and non-intimidating customer relationships! Thank you for choosing Brown's Automotive!

- Albuquerque
4
Village of los Ranchos de Albuquerque

Very business like and professional, definitely recommend 👌

We appreciate your feedback, Judi! Your recommendation is very important to us, and we're here to assist you and others with the same level of excellence. Thank you for trusting Brown's Automotive to keep your Toyota Corolla rolling along reliably!

- Village of los Ranchos de Albuquerque
5
Northeast Heights

I've been going to Brown's Automotive Experts (Formerly Don's) for all my car care needs for about 10 years and have always received top quality service. Whether my car is there for a simple tire check or oil change, or a bigger service, Cliff and his team keep you informed throughout the entire service process and make sure you are driving away with your car safe and in good working order. Every experience with Brown's is a positive one! Thank you, Cliff!

We greatly appreciate your loyalty and trust in Brown's Automotive Experts over the past 10 years! Providing top-quality service is our commitment, whether it's a simple tire check, oil change, or more extensive service. We're delighted to hear that Cliff and his team have consistently kept you informed and ensured your car's safety and good working order! Your positive experiences are a testament to our dedication to customer satisfaction! Thank you for choosing us Brown's Automotive, and we look forward to serving you for many more years to come!

- Northeast Heights
5
Albuquerque

Prompt, knowledgeable, friendly service. Highly recommended!

We appreciate your positive feedback! Your high recommendation means a lot to us, and we're here to assist you and others with the same level of excellence. Thank you for choosing Brown's Automotive!

- Albuquerque
5
Albuquerque

Clear and concise explanation on my issues. Gave me updates that were easy to follow. They will be who I use for any other car repair issues I have in the future

Thank you for your positive feedback. We aim to provide clear and concise explanations for your car issues and updates that are easy to follow. We're pleased to know that you'll choose us for any future car repair needs. Your trust is important to us, and we look forward to serving you again. Thank you for choosing Brown's Automotive!

- Albuquerque
5
Northeast Heights

browns is definitely the best mechanic in abq. they are very genuine and trustworthy and have always taken super good care of my car :) appreciate dustin and cliff a ton!

We're delighted to be your top choice in Albuquerque for auto repair! At Brown's, we pride ourselves on being genuine and trustworthy. It's wonderful to hear that we've consistently taken super good care of your car. Dustin and Cliff are valuable members of our team, and we appreciate your kind words. Thank you for choosing Brown's Automotive!

- Northeast Heights
5
Northeast Heights

5
Village of los Ranchos de Albuquerque

Repair tire wheel and steering issues

Brad, thank you for your 5-star review and for choosing Brown's Automotive to service your Ford Ecosport!

- Village of los Ranchos de Albuquerque
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Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900 if you have any issues in accessing any area of our website.