Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Excellent work and personnel.

They had to pull our engine in order to replace the water pump. They explained everything this entailed and which parts could be replaced as the process went forward. They finished the job a day early. Very professional, very friendly. They will be our go to from now on!

My Husband and I were putting Gas on 4th and Solar. The Gentleman in the photos the one that helped us. He went out of his way to give us a boost. We own a Mercedes ML 350 2006. Let me tell you the battery is under the Passenger Front seat. We elderly he help my husband take the the chair out and he put everything back together for us. He was Heaven Sent. Its was Cold and rainy . He stuck around to make sure we were ok. Now u tell me who does that now a day"s. We had a bad Battery. We went to Browns Automotive the workers there were just as Good as this Gentleman was. I would recommend them Highly.. Gave us a Good Price on Our Battery. I just want to give all the Guy's down at Browns Automotive Express a Shout Out. Good Job. Y'all are very Professional and Experienced. I wish I could remember his Name but I'll never forget how this Gentleman Heaven Sent Angel. Went far and beyond his Job Title. Give them a try you will never regret it. ... Forever Greatful Mr. And Mrs. Frederick Garcia...

Took my Prius to Browns after a frustrating experience with the Toytota dealership for previous maintenance. Edward, my service advisor, was upfront, professional, and excedingly informative and transparent about the state of my car. He provided an emailed checklist (with photos) of various maintenance needs along with explanations behind when and why I need to take care of them. His estimate was spot-on, too, so no feeling like the rug was pulled out from under me after I okayed work.

Thank you for your quick response to fixing my Infinity, your promptness was deeply appreciated. Debbie Wetsch

I was lucky that Tim answered the phone when I called. I had questions about a vehicle that he was willing to talk to me about and I was able to drop by that very afternoon. The shop was friendly, inviting, and had a relaxed, trustworthy atmosphere. I didn't need serious work, but now I know where to go when I do. What a relief to have found a place that I can take my vehicle in the future. Peace of mind. Thanks Browns' staff.

I went to a place and they gave me this printout which is in green and red telling me it was going to cost $1,600 to repair I insisted to my husband that I wanted a second opinion so I went with the browns now look at their printout that they gave me that is so amazing having little arrows pointing to the problem pictures literally of my car I was completely amazed and being a female I finally found the best place anyone could take their vehicle to I completely recommend the browns for any automotive problem I have them fix some immediate attention problems that were listed and paid six fifty they are honest and fair price the best place in town to go to