Dustin and Nolan Brown are brothers that are third generation mechanics. Their father Donald started Browns Automotive in 1982 and has since then handed the reigns to his two sons. Donald's father Joe Brown also owned a repair shop in Bosque Farms.
Both brothers grew up in the North Valley and graduated Valley High school. Nolan moved to Las Cruce for many years to go to school and work. Dustin spent about 8 years living in Minneapolis. They both found their way back to Albuquerque and have been enjoying working in the family business. Nolan has been working at the Los Ranchos store, building it up from the first day we opened and Dustin has been working at the original location near Montano.
Nolan enjoys horse riding and working on his hobby ranch in the east mountains, Dustin enjoys playing music and raising chickens. He now has 20 chickens! They both enjoy the challenges of running a business and have a lot of ambition to continue to be a staple in the community.
Both brothers are always in the shop and love to meet new faces as well as keep in touch with existing friends!
Dustin has been involved in the vehicle repair community in New Mexico his entire life. As a mechanic in Albuquerque, Los Ranchos, and now Rio Rancho, he works hard to keep the pieces in place to ensure quality repair throughout the organization. Dustin’s role in the company involves a lot of back-office work and marketing. Dustin enjoys continually learning about advancements in vehicle technology and business skills. With a strong focus on company culture and improving the industry for consumers and skilled technicians in New Mexico. He is very willing to lend a helping hand to everyone in the company. He is always available for customers and appreciates all the long-lasting relationships he has built while running the original location. When not working, Dustin enjoys live music, traveling, and trips to the lake.
Nolan has been involved in the automotive industry his entire life. There is nothing Nolan can not fix. When it comes to vehicle repairs in Albuquerque, Los Ranchos, and Rio Rancho, he is the man! He has always enjoyed the mechanical side of things. Nolan is the operations guru, focused on developing the staff to increase their knowledge and skills. He works hands-on with the office staff to ensure they are providing customers with top notch service every time. Training and developing all the employees in the company is his passion. Teaching them what it takes to provide the exceptional customer service our community has come to expect from Browns Automotive. He enjoys learning new things and tackling challenges. He is exceptional with employee and customer relations. When Nolan is not working, he is enjoying time with his wife by horseback riding and taking trips to the lake.
Nicole is the glue that helps hold the company together. We are very blessed to have her on the team. She brings a lot of experience to the organization regarding managing all the moving pieces associated with having multiple locations that are focused on quality auto repair in Albuquerque, Los Ranchos, and Rio Rancho. Working with payroll, HR, accounting, finance, vendor relations, payables, receivables, and much more, Nicole wears many hats in the company. She is passionate about the customer experience and always has the customer’s best interest in mind. Nicole works great with the team and is always willing to help everyone with whatever they need. She is a proud owner of 3 beagles, loves being outdoors near the water and watching live music.
Chris is our customer service specialist and company teambuilder. He enjoys helping people and always has a great attitude toward everything he does. Chris wants to be sure that anyone he communicates with feels a little better after their conversation. Chris makes sure every team member is celebrated for their achievements and that they know we appreciate every one of our employees. Takes care of birthday and employment anniversary lunches, celebrates employee and company milestones, and anything he can think of to make Browns Automotive one of the best for mechanics in Albuquerque, Los Ranchos, and Rio Ranchos to work. Chris moved his family to Rio Rancho for the great weather and culture. You’ll find him enjoying his off time working on project cars and participating in the local car events. If you see him at the meets or the racetrack, be sure to say hello!
Tim has been with Browns Automotive providing vehicle repair service and maintenance for over 5 years. His skills and abilities has helped grow the company and the staff. Focusing on creating consistency across all locations and ensuring the staff all excel in career development. His ability to help customers and handle any issues within the company is second to none! We are proud to have him on our team.