Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

2500 reviews
5 Convenient locations

Browns Automotive is OPEN and taking special measures to help our customers through this difficult time. 

Here is a list of precautions & measures we are taking at Browns Automotive 

  • Increased cleaning measures. We are dis-infecting all surfaces as required. Prior to customers coming into the shop and after any customers or vendors leave.
  • Disinfecting vehicle interior prior to getting into the vehicle and after repairs are performed
  • Technicians are putting on new latex gloves before entering any vehicles
  • Following all CDC guidelines
  • Mandating any employee that shows symptoms to stay home
  • Touchless Interactions: Vehicle after hour drop off and delivery, digital and phone communications, use key drop box during normal hours

Whether you are hesitant to leave your house, afraid of the health risks involved or you are tight financially...
Here are 6 ways we can help you right now:
 

  • Touchless Interaction
    • If you are able to bring the vehicle in, you may leave your keys at the front entry or even in our KEY DROP box/slot. We’ll take it from there.
  • Concierge Service
    • Stay home where you feel safe. If you’re nervous about leaving home or not able, we will arrange to pick up your vehicle. You may leave keys in your mailbox, under the floor mat or wherever you are comfortable. 
    • We will bring sanitation supplies with us and clean the keys, steering wheel, shifter and door handles before returning the vehicle to your desired location. 
  • Digital Communication
    • No need for person-to-person interaction right now. We have the technology to communicate everything with you via text or email. That’s right, this includes seeing digital inspections completed by our ASE certified technicians, pictures of needed repairs, and estimates of costs for needed items.
    • We can also arrange for you to pay your invoice via the Internet or phone.
  • Detailed Sanitization Processes
    • Take refuge knowing that your car will be kept clean and well sanitized. Our staff uses fresh gloves on each vehicle and they wipe down keys, the interior including door handles, steering wheels and shifters with antibacterial wipes. Our team is also following CDC best practices by frequently washing hands thoroughly and limiting all human interaction. Further, our facility undergoes regular daily cleaning to ensure a safe environment. 
    • Any team members with any symptoms of illnesses will be sent home as an additional precautionary measure.
  • Cost Savings
    • You may be experiencing tight financial times right now so we’re offering you the following savings when you complete service with us before June 30, 2020: Financing Options. Apply quickly and painlessly with one of two financing options through our trusted partners. Follow the links below:
  • Synchrony Financing - 6-month interest-free financing. 

 

 

Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.