Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
Rio Rancho New Location!
Mon - Fri: 7:30 AM - 5:30 PM
5
Village of los Ranchos de Albuquerque

Wonderful. Keep it up fellas

5
Albuquerque

I always receive fantastic service from Dustin, Chris, and the boys. I won't take my car anywhere else.

5
Village of los Ranchos de Albuquerque

They were great!

1
Albuquerque

I took my vehicle in for some service, and to investigate some clunking in the rear suspension. The shop was very professional and seemed to do good work, however they have a "little" problem with parts markup. They found I needed three parts for the rear suspension, and the price for the parts and labor was $900. I did some quick checking on the web and found they were marking the parts up 200-300% depending on where they were getting them, this equated to over $500 on this job, clearly not acceptable and I would have to label it dishonest. I have since had the work completed at another shop and the total bill for parts and labor was $350, they used genuine Honda parts (Brown's was not) and informed me they had a 15% parts markup to cover cost of ordering, returning and admin, which sounds about right to me. Bottom line, these guys will take your money, stay away.

5
Albuquerque

Was from out of town and engine light came on. Went to net and checked for "reliable shop close to my hotel with good reviews" and found Brown's. They diagnosed the problem quickly and got on with the repair. I was on the road again by noon. I would recommend.

5
Albuquerque

Finding the right mechanic is like finding the right doctor or hair dresser. They have to be trustworthy and above all else, GOOD, which, unfortunately, in all of these industries can be hit or miss and often you don't know for sure until it's too late. Don Brown Automotive is owned and operated by third generation automotive technicians whose knowledge of vehicles runs in the blood, along with their salt-of-the-earth work ethic and honesty, all exquisite traits that seem to be disappearing in our world by the day. In an industry that has gone from simple mechanics to high tech computers in one generation, the task that is laid out before the men and women of the automotive industry is on par with some of the best engineers in the world, a fact that is often taken for granted and overlooked by our society. The good, hard working people of Don Brown Automotive face the changing world of automotive technology head-on, boasting the best training and certifications the field has to offer. They can fix everything from your dad's 1977 Ford to your daughter's 2013 Prius, and if they don't know how, they will conduct the research and take the time to get the answers. These men take honor and pride in their work and I would recommend them to anybody, right along with my doctor and hairdresser. In fact, I trust them MORE than my doctor, because they don't "practice" mechanics, they do it, and they do it right.

5
Albuquerque

Best experience I have had in a very long time. The shop owners and employees were very polite and friendly. They even let me take my car in for the day and gave me a ride to work. I had a minor oil leak and had several different shops look at the leak and quote me outrageous prices. Brown's Automotive was very reasonable and did a great job. I didn't feel like I was being ripped off or being charged for things I didn't need like some other shops do. I will only be going here for my car needs from now on.

5
Albuquerque

Great professional service.

5
Albuquerque

Brought in my 1964 Chevelle Malibu for a diagnostic check on systems and to see why the points were burning out rapidly. They are very professional, take the time to explain what they find and recommend work to be done by priority to help decide how to budget for it. I didn't feel I was being taken for a "ride". They take the time to explain thoroughly rather than look at you and act as if you are an ignorant fool like so many mechanics are wont to do. Nice touch was the follow up call a week later to see how the car was getting along. Oh, and the wonderfully preserved old Route 66 station is an added plus. Thanks for being thoughtful!

5
Albuquerque

Best damn service in town. They explain every thing really well.

Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971 if you have any issues in accessing any area of our website.