Excellent service, work, and information. Nolan was very helpful and has very good communication skills.
Great job again on my '64 T-bird. I like that you all listened to my feedback on how they didn't seem to work right, tested, drove it, and discovered that the back shoes weren't deploying properly and wearing out the front shoes rapidly. It was a delight this morning to drive and actually feel that big heavy machine stop easily! And all the annoying sounds that had been bothering me were probably related to the brake issues because it not only runs smoothly, it sounds smooth. Can't wait to bring her back to work on the heater next month! Thanks Guys!
only got a price quote from them for two rear wheel cylinders to be replaced - it was double what i got from two other priors. their labor is $100/hr...ridiculous but not unfortunately not uncommon. person explained their estimated time to do this repair was 3.5 hours. i watched a you tube video and it took the professional mechanic under 30 minutes so with both wheels that would have been an hour. if it takes them this long, there is either something wrong with their mechanics or they're gauging you for labor. also worth noting that i tried to do the repair myself and had trouble un-tightening 15 y/o bolts on a northwestern car. they explained to me that if their was damage to the bolt they would have to replace the entire brake line even though their is nothing wrong with it. they tried to reassure me that this would only be $10 in parts but the labor they weren't sure of. also a labor gauge...all they would need to do is replace the bolt. i'd proceed with caution and shop around first unless you want to get ripped off.
In and out service the same day with on going communication and good consistent service!
As always the guys were wonderful and took care of us in grand style.
You make it so easy for me. And such great communicators.
Great doing business with you. I leave your place with a very confident feeling about the service that you have done on my car.
As always Brown's Automotive was a delight to work with. They always let me know in advance how much a repair is going to be and what other repairs might be needed down the road. I also need my vehicle for my job so they are fantastic at getting those repairs done quickly when I need them and with no surprises.
The service was outstanding. The people very friendly and professional. The bathroom was impeccably clean. I have spoken volumes about your company at work. Will definetly return when necessary. Love people who allow their pets at work.
Thanks for giving us the kind of service we can trust.