Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Brown’s automotive experts are just that Automotive Experts along with the family atmosphere and ownership. They have loyal employees that transfers into wanting to do the job right. I’ve never met a better set of owners that the two Browns Brothers together there isn’t a thing that can’t be fixed and they give that drive to there techs. They gave me knowledge and drive that I will continue to look for in life. Great job Dustin and Noland Happy headers.

I trust this shop more than anywhere in town. They do excellent work. They’re honest, clear with expectation, and back up their work. And they’ve hearts of gold. Everyone needs to know a great mechanic -I’m sure glad I’ve found mine.

I trust this shop more than anywhere in town. They do excellent work. They’re honest, clear with expectation, and back up their work. And they’ve hearts of gold. Everyone needs to know a great mechanic -I’m sure glad I’ve found mine.

Front and rear brakes redone (pads and rotors) on 2012 Honda Civic. Also serviced AC. Job well done by friendly courteous staff. Highly recommended. Always! May 10, 2024

Good folks.

I have a 1966 Mustang Convertible. I have some trust issues with who works on the car. It was having some ignition problems and I did not have the time to trouble shoot it myself. In the past, I’ve used another mechanic on the other side of town, but it’s pretty inconvenient and I feel like they don’t really value my business. I’m just a “number” to them. I contacted Brown’s through their contact page on their website and Leslie immediately reached out via email. I communicated my concerns about who works on my car. She was understanding, gave me some background on the mechanic who would be working on my car (Justin), and suggested a date and time to bring it in. When I brought it in, Leslie was at the front desk and called Justin up front so that I could speak with him directly. I felt like they respected my fondness for my car (no matter how irrational it is). They both made me feel comfortable leaving my Mustang there to be worked on. I received a “workflow status change” email almost immediately. The information was generic, but I appreciate that there was a least some communication. They notified me late in the day that they wanted to keep the car overnight. A small inconvenience to make sure the problem was fixed properly. The next morning, I was emailed the results of their full inspection with pictures and details of what they found. When I came to pick up the car, Justin (the mechanic) was at the desk so I was able to discuss what work was done as well as a couple of things that were found during the inspection. Justin was enthusiastic when discussing my car with me. This seems like a small thing, but it matters. There are many places to get competent automotive work done. I prefer working with a company that treats me as more than just a number. My experience with Brown Automotive in Rio Rancho was excellent. I plan to take all my cars there.