Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

4.5
Village of Los Ranchos de Albuquerque

As always, staff is great and so helpful! Trust them to take care of my vehicle and solve any problem!

Thank you, Therese, for your positive review! We’re delighted to hear that you trust us to take care of your vehicle. If there’s ever anything we can do to make your experience even better, please let us know!

- Village of Los Ranchos de Albuquerque
5
Albuquerque

Thank you, Stephanie, for your 5-star review! We appreciate your support and look forward to assisting you again in the future.

- Albuquerque
3
Rio Rancho

They lost my dipstick when I brought my car in for an oil change. They never apoligized for loosing the dipstick, instead implied that it was somehow my fault. (They did apologize for problems with my ford Ranger however.) They orderd two different dipsticks that did not fit. I ultimately orderd a dipstip from Amazon.com that did fit. Changed my ratings to 3 stars because of good service before.

Eric, thank you for your feedback. We sincerely apologize for the inconvenience you experienced and for the miscommunication. Your input helps us improve, and we’re grateful for your previous support.

- Rio Rancho
5
Village of Los Ranchos de Albuquerque

Great service and price, thanks

Thank you, Ian, for your kind words! We’re so glad you’re happy with our service and pricing. We’re here anytime you need us!

- Village of Los Ranchos de Albuquerque
5
Albuquerque

Great customer service friendly and reliable

Thank you, Margaret! We’re thrilled you found our service friendly and reliable. It’s always our pleasure to help, and we appreciate your support!

- Albuquerque
5
Rio Rancho

I am very impressed with the men I met who work at Browns Auto. They were honest , fair and very reasonable with their cost. Don Chalmers wanted twice the cost for a diagnostic on my Ford Escape. And then it was not included in my total cost for the repair. I will be using them for all my auto needs. Plus the dog was an absolute bonus for greeting. Anyone who loves dog can always get my business!

Thank you, Cathy! Honesty, fairness, and reasonable pricing are pillars of our business, and we’re so happy to hear you noticed. We’re thrilled to have your trust for all your automotive needs—and we agree, our dog is a special greeting bonus!

- Rio Rancho
3
Rio Rancho

Repair took about 3 days longer than what we were quoted. Reason was due to initial diagnosis not being complete. Once repairs were made another part was found to be bad that was causing the same issue. If diagnosis would have been done in full the first time we would have been without our vehicle for about half the time than what we were. Otherwise staff was friendly and did consistently keep us updated on the status of our vehicle.

Hi Phillip, thank you for your feedback. We’re glad to hear that you found our staff friendly and communicative. We apologize for the delay and the inconvenience caused by the extended repair time. We are continually working to improve our diagnostic processes to ensure accurate assessments upfront. We appreciate your patience and hope to better serve you in the future.

- Rio Rancho
5
Rio Rancho

They fixed the issues on my 2017 F150 👍🏽

Thank you, Jeremy! We’re thrilled to hear we could resolve the issues with your F150. Your satisfaction means the world to us, and we’re here whenever you need us in the future.

- Rio Rancho
5
Northeast Heights

Extremely thorough and also friendly and professional. Excellent diagnostic check Great job on my repair!

Thank you, Mitch! We’re so glad to hear you had a great experience with our team. Thorough diagnostics and professional service are what we strive for. We appreciate your kind words and your trust in us!

- Northeast Heights
5
Far Northeast Heights

Professional job, well done

Thank you, David! We’re happy to hear you’re pleased with the work we’ve done. Your satisfaction is our top priority, and we’re always here for your automotive needs.

- Far Northeast Heights
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.