Albuquerque & Village Of Los Ranchos De Albuquerque Auto Repair

5
Brown's Automotive Experts - 6001

Brought in my 1964 Chevelle Malibu for a diagnostic check on systems and to see why the points were burning out rapidly. They are very professional, take the time to explain what they find and recommend work to be done by priority to help decide how to budget for it. I didn't feel I was being taken for a "ride". They take the time to explain thoroughly rather than look at you and act as if you are an ignorant fool like so many mechanics are wont to do. Nice touch was the follow up call a week later to see how the car was getting along. Oh, and the wonderfully preserved old Route 66 station is an added plus. Thanks for being thoughtful!

4
Brown's Automotive Experts - 6001

Back pads/rotos and front pads. They did it all in one day. Worked late to get it done. Extremely good service. They gave me a ride home, friendly, and called a couple weeks after to check up on the car. Brakes are working great. The price was a bit on the higher end but I think most people feel that way about auto repair. Total came out to be ~600.

Brett, thank you for choosing Don Brown's. It was our pleasure to fix your brakes and get you back on the road safely. We are always here for our customers, even if that means staying open a little later than usual. Thank you for the opportunity to work on your vehicle. We look forward to helping you with any of your repair or maintenance needs in the future. Thanks again!

- Brown's Automotive Experts - 6001
5
Brown's Automotive Experts - 6001

Nolan Brown manages the 7702 Fourth St., NW location of Donald Brown Parts and Automotive. I've had a head casket replaced, a front end alignment and an 'electrical challenge' repaired and it was done the first time my 2001 Impala with 235,000 miles went into the shop. A minor oil leak developed around an oil sensor that dripped into the starter and shorted it out. They picked me up, towed the car and did the repair for free because the previous work "may" have caused the problem.

Thank you for leaving us your feedback David. We always stand behind our work and will do everything we can to fix a problem if it could have resulted from a previous repair we performed. Keeping you safely on the road is our number one goal and we are all happy to hear that your Impala is doing good. Thanks again for taking the time to review us a we hope to see you at the shop again!

- Brown's Automotive Experts - 6001
5
Brown's Automotive Experts - 6001

Great honest work, Dusten is great at explaining what needed to be done. He saved the old parts and showed me what the problems were with them further establishing my confidence in the quality of work.

5
Brown's Automotive Experts - 6001

Not much to say about this place. Been around as long as I can remember, and has always been the place to go for high quality, dependable work. I've never worried that I was being ripped off or taken for the proverbial 'ride'. Fair and honest. What else can you ask for?

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