Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Rio Rancho

Browns Automotive Experts in Rio Rancho is fantastic! Always taking time to ensure the work is done timely and with professional communication!

We appreciate your wonderful feedback, Dustin! It's great to hear that you had a fantastic experience at Browns Automotive Experts. Providing timely and professional service is our top priority. If you have any further questions or need assistance, feel free to reach out to us. We're here to help!

- Rio Rancho
5
Village of los Ranchos de Albuquerque

Local, Independent, Family Owned. A staple in the community providing high-quality auto repair in North Valley of Albuquerque for over 38 years.

Thank you so much for your kind words, Dustin! We're happy to hear about your positive experience with our family-owned business and we appreciate your support over the years. If there's anything else we can do for you, please don't hesitate to reach out.

- Village of los Ranchos de Albuquerque
5
Northeast Heights

Browns Automotive Experts in Albuquerque will take the best care of your vehicles! They provide fast, reliable service and are completely transparent about the needed repairs.

Thank you for the fantastic review, Dustin! Our team at Browns Automotive Experts is dedicated to providing amazing service and transparency.!!

- Northeast Heights
5
Albuquerque

Focused on providing the best automotive repair with the highest level of customer satisfaction in Albuquerque. If you're looking for a trustworthy, professional, and friendly automotive repair shop in Albuquerque, look no further than Browns Automotive Experts.

Thank you for the 5-star review! At Brown’s Automotive Experts, we strive for top-notch automotive repair and customer satisfaction in Albuquerque. We appreciate your feedback and look forward to serving you again!

- Albuquerque
5
Albuquerque

I got a complete run down on my cars needs with pictures. The general manager Shaunteill rocks, she helped us make an informed decision on what we needed to fix most and what we could wait on. I am taking my car back to fix the other issues as soon as I can afford them. Would highly recommend Brown's Automotive Experts.

Thank you for your fantastic 5-star review! We're thrilled to hear that you had such a positive experience with us and that Shaunteill was able to provide you with such valuable assistance. It's great to know that you received a complete rundown of your car's needs with pictures, helping you make informed decisions about your vehicle's maintenance. I will make sure she knows how much you appreciated working with her, she will be thrilled to hear it! We appreciate your trust in us and look forward to assisting you with the remaining issues on your car whenever you're ready. Thank you for recommending Brown's Automotive Experts!

- Albuquerque
5
Village of los Ranchos de Albuquerque

Great Service, fair pricing, excellent pre-inspection survey

Thank you, thank you, thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with us and found our service to be excellent. Providing fair pricing and thorough pre-inspection surveys are priorities for us, and we're glad that you were satisfied with both. Your feedback means a lot to us, and we appreciate your recommendation. If you ever need automotive assistance in the future, we'll be here to help. Thanks for choosing Brown's Automotive Experts!

- Village of los Ranchos de Albuquerque
1
Rio Rancho

In early April I had the Rio Rancho shop do a pre purchase inspection on a Volvo. They recommended repair of a crank shaft seal and some other cosmetic stuff. 1200 dollars later repairs completed. Getting to the seal meant taking off the timing belt which also turns the water pump. Month and half later car breaks down, it’s towed to Browns in NE Heights. They said timing belt failure causing probable terminal damage. I told them about repairs at other shop, seems like they should have detected the timing belt issue initially. They said they would tow car to Rio Rancho and if it’s their error they would correct with no charge. Now they say water pump froze causing timing belt to come off pulleys thus the terminal damage, they couldn’t detect a failing pump and belt initially? 344 bucks later for tow and diagnostic I want to just get car towed out of there, they call and ask if they want timing belt cover and other stuff put back together and I said yes, never happened refer to pictures. That just makes me suspect even more there was some errors done in the initial repairs of the crank seal. I can’t prove it but it leaves a bad taste in my mouth with Browns and I will never use them or recommend them.

We sincerely apologize for the distressing experience you had with our Rio Rancho and NE Heights shops. It’s clear we did not meet your expectations, and we understand your frustration. Our goal is to provide thorough and reliable service, and we regret that you feel as though we fell short in your case. We want to make things right. Please contact our management team directly so we can discuss your concerns in detail and find a suitable resolution. Your feedback is vital in helping us improve, and we appreciate you bringing this to our attention. Thank you for your patience and for giving us the opportunity to address this matter.

- Rio Rancho
3
Rio Rancho

We are good with repairs and explanations of service needed to be worked on. Recommend them highly.

Thank you for taking the time to leave us feedback. We're pleased to hear that you found our repair services satisfactory and our explanations helpful. Your recommendation means a lot to us. We're always striving to improve, so if there's anything specific you think we could do better, please feel free to let us know. We appreciate your support and look forward to serving you again in the future at any of our 5 locations!

- Rio Rancho
5
Northeast Heights

I had a great experience at Browns Automotive. The staff was friendly and informative. They walked me through the whole process. Another perk was they even offered a shuttle ride to take me back to work while they worked on my car. I was very impressed with this shop and I would recommend it to anyone who needs to get work done on their car.

Thank you for your wonderful 5-star review! We're delighted to hear about your great experience at Brown's Automotive. Our friendly and informative staff is always here to walk you through the process and make your visit as smooth as possible. We're glad you appreciated the shuttle ride service, making it convenient for you to get back to work while we worked on your car. Your recommendation means a lot to us, and we look forward to assisting you with any future car service or car repair needs. Thanks for choosing Brown's Automotive Experts!

- Northeast Heights
5
Village of los Ranchos de Albuquerque

always considerate and informative

Thank you for your fantastic 5-star review! We're delighted to hear that you found our team at Brown's Automotive Shop considerate and informative. Providing top-quality car service and car repair is our priority, and it's wonderful to know we met your expectations. We appreciate your support and look forward to assisting you with any future automotive needs. Thanks for choosing Brown's!

- Village of los Ranchos de Albuquerque
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.