Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Albuquerque

Excellent job on my truck! These mechanics know their stuff. I give Browns an ( A+ )

Thank you, Rudy! We're proud to have earned your A+ rating. Your feedback keeps us motivated!

- Albuquerque
2.5
Rio Rancho

We had been taking our car to a different place in RR, but had been taking too long to fix and outrageous prices and never called us back. So, we were looking for a new place to get our vehicle fixed so decided to try Brown's automotive. Now I understand that if we have car shield it's going to take longer, but we had to wait for parts (took a week and a half to get here from Texas) it took 3 weeks and 2 days. We don't have a second car. So all you're doing is just sitting and waiting until they call you. It's very aggravating, annoying and disappointing You just want somebody to do something that's not moving at a snails pace. We have to decide if we'll ever go back.

Thank you for sharing your experience and your honest concerns. We truly understand how frustrating delays can be, especially when you’re without a second vehicle. Waiting for parts and the repair process can sometimes take longer than expected, especially with extended warranties like Car Shield. We’re sorry for the inconvenience and the communication gaps you felt during this time. Please know your feedback is important, and we’re committed to improving our communication and turnaround times. If you’d like to discuss this further or if there’s anything we can do to assist, please don’t hesitate to reach out directly.

- Rio Rancho
5
Albuquerque

Amazing customer service, great inspection to help me understand services needing to be performed, and great communication. My car is running great after the work I had done.

Thank you for the great review! We’re glad to hear everything went well—from communication to performance. We appreciate your trust in our team!

- Albuquerque
5
Northeast Heights

We moved back to Abq close to a year ago. We were needing a reliable, professional mechanic to take out vehicles for service. I came across Browns, and decided to give them a try. When I arrived, I was promptly greeted by Issac, and he asked what I needed. My truck needed both serpentine belts replaced, transmission fluid/filter replaced, along with a few other items. They took a few days and I picked it up. Ive also had my Honda serviced there, my wifes Nissan, and now my parents F-150 truck! Every single time, they have been professional, courteous, and genuine care about their customers. If you are looking for a new mechanic, give Browns a try. You wont be disappointed.

Thanks, Christopher! We’re honored to be your trusted mechanic for your whole family. We look forward to continuing to serve you!

- Northeast Heights
5
Albuquerque

Service was Excellent and the people were friendly and honest. Isaac was superb.

Thank you, Ruben! We’re glad you had a great experience and appreciate the shoutout for Isaac. We look forward to helping you again!

- Albuquerque
5
Village of Los Ranchos de Albuquerque

Very informative kinda pricey but for quality work takes a price

Thanks, Patrick! We’re happy you found value in the quality of work — we appreciate your trust.

- Village of Los Ranchos de Albuquerque
5
Northeast Heights

Excellent experience. Isaac made me feel comfortable leaving my vehicle, had new brakes and rotors on within the day I called to have work done. I will definitely return

Thank you, Robert! We’re so glad Isaac and the team took great care of you. We appreciate your trust and look forward to seeing you again.

- Northeast Heights
4
Rio Rancho

Good service. Friendly but didn't give update calls when they said they would. Assume it was because they were busy. They send emails and texts which is good.

Thank you, Lauri! We're glad to hear you had a good experience overall. We do apologize for the missed update calls and appreciate your understanding. Your feedback helps us continue improving our service.

- Rio Rancho
5
Far Northeast Heights

Great pricing but most of all trust worthy.

Thank you, Daniel! We're proud to earn your trust — and appreciate you noticing both our pricing and our integrity.

- Far Northeast Heights
5
Northeast Heights

We are on a road trip passing through but we are on a tight schedule with upcoming reservations. My husband’s truck started acting up and they were able to get it fixed in less than 24 hours. Very thankful! :-)

Millicent, we’re so glad we could help during your trip and keep you on schedule! Thank you for trusting us — safe travels and enjoy the rest of your journey!

- Northeast Heights
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.