Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Rio Rancho

Overall pleasant experience, & comfortable waiting area.

Thank you for trusting Brown's Auto to service your Subaru Forester, Lauren! We appreciate your feedback and look forward to helping you in the future!

- Rio Rancho
5
Northeast Heights

Top notch service. I called them about brakes and a price estimate. They said bring in my car and they will give it a free inspection and be able to give me an actual price. I took it in at 7:30am they got it right in. Gave a full inspection and the price. The price was steep but seems the going rate. They told me they could have it totally done in about an hour and a half 2 hours. I needed to get my son to school so I told them I'd have to come back. The GM gave my son a ride to school and I tagged along. He was really friendly and courteous. The mechanic working on my car was really great too. We went for a test drive so he could hear what I was hearing. He got in there and fixed my brakes wonderfully. They also took photos and gave a very detailed report of things that needed repairs and things that were in good condition. I highly recommend this shop. I didn't feel pressured or swindled in any way. Everyone was incredibly nice and friendly

Mary, thank you for bringing your CR-V in and your detailed feedback! We are a relationship based business at Brown's Auto and this is a great example of what that really means, going the extra effort to make your experience most enjoyable!

- Northeast Heights
5
Rio Rancho

Great staff, kept me informed and I appreciated how they rated the urgency of future repairs.

Thank you Steph! Our Brown's Auto Team are focused on being as informative and transparent as possible!

- Rio Rancho
5
Albuquerque

I was passing through town and had concerns about my brakes. They got me in quickly, checked the brakes on all 4 wheels and showed me everything going on. Didn't try to sell me anything I didn't need. I would go back there for service.

Jeff, thank you for trusting Brown's Auto to keep you F-350 rolling reliably down the road! We are painfully aware of the dishonesty that our industry has been plagued with and we are doing our best to change all of that and honor our customers!

- Albuquerque
5
Rio Rancho

Great service.

Dear Bob, Thank you for the amazing 5-star review of Brown's Automotive Experts in Rio Rancho! We appreciate your kind words and recommendation. Our team is dedicated to providing exceptional automotive repair services with a focus on customer satisfaction. If you have any further automotive repair needs, we're here to help. Thank you for choosing Brown's Automotive Experts! Best regards, Dustin Brown Brown's Automotive Experts

- Rio Rancho
5
Northeast Heights

I totally recommend Don’s auto for your next vehicle maintenance. My vehicle was badly damaged and required approximately eight hours of work to repair i.e. (brakes, rotators, O2 sensors, tire rotation, and front/rear struts). Cliff and the rest of their staff ordered the parts and completed the repair in less than 5 hours. I gave the staff less than a days notice to repair my vehicle. The customer service, friendly atmosphere and their ability to listen and diagnose needed vehicle repairs above and beyond any vehicle repair shop I have been to in over 20 years. Again, do yourself a favor, visit the shop, sit back, and watch the team work magic for you.

Thank you for allowing us to service your Toyota! We look forward to helping you with any other vehicle needs you might have.

- Northeast Heights
5
Rio Rancho

Excellent customer service and communication. No surprises, real time updates and step by step course of action and estimates. This shop is different, try them!.

Thank you Craig for the review and for letting us service the Titan!

- Rio Rancho
5
Village of los Ranchos de Albuquerque

Incredibly professional

Thanks Stephanie! We are focused on improving the auto repair industry in New Mexico!

- Village of los Ranchos de Albuquerque
4
Albuquerque

Thank you for the review!

- Albuquerque
5
Albuquerque

Glad to have provided 5 star service!

- Albuquerque
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.