Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Rio Rancho

Friendly, prompt and thorough. Very nice staff.

Thank you for your positive feedback. At Brown's Automotive, we prioritize friendliness, promptness, and thorough service. Your satisfaction is our goal, and we look forward to serving you in the future!

- Rio Rancho
5
Rio Rancho

I have been looking for a reliable auto center to service my Tacoma. Henry and the staff made me feel comfortable with their service and professionalism. They kept me in the loop and provided understandable explanations. Excellent job and my truck shows a noticeable improvement in performance. They are my new "go to" mechanics.

Gloria, we appreciate your feedback. At Brown's, we aim to provide reliable and professional service, and we're pleased to hear that Henry and the staff made you feel comfortable and well-informed. It's great to know that your Tacoma has shown a noticeable improvement in performance after our service. We're honored to be your new "go-to" mechanics, and we look forward to continuing to provide you with excellent service. Thank you for choosing Brown's Automotive!

- Rio Rancho
5
Northeast Heights

Thank you for choosing Brown's Automotive, Mr. Jones!

- Northeast Heights
5
Albuquerque

David thank you for your 5-star rating and for trusting Brown's Automotive to service your Volkswagen Passat!

- Albuquerque
5
Far Northeast Heights

We got towed in to Jim's yard right at closing while travelling thru. He gets out immediately and let us in to register with him. Finds out we are travelling in our vehicle and offers to lock us in his yard for the night so we didn't have to pay for lodging in town, two complete strangers, he might be an angel. Anyhoo we wake up and his techs start on it right at the crack of dawn saying they've GOTTA get us back on the road. It's only 11am now and they have diagnosed the problem mango auto crosstown couldn't in hours. He gave a reasonable estimate on everything he found and told me what was priority, being empathetic to a travelers budget. These guys are knowledgeable, don't mess you around and obviously super empathetic and honest. Couldn't recommend more, posting this review so hopefully someone else doesn't go to the other guys like I did. Make deerhart your first and last stop.

5
Rio Rancho

We are moving and wanted to get our 105,000 tune-up. They done a fantastic job on our car when we drove it to Florida, so we knew they would be the one to work a major tune-up. Great service. Friendly and professional.We highly recommend them.

Thank you for your positive feedback and being a repeat customer! We understand that waiting for your car until the next morning might have been an inconvenience, and we appreciate your patience. Your satisfaction is our priority, and we look forward to serving you again in the future. Thank you for choosing Brown's Automotive Experts!

- Rio Rancho
5
Albuquerque

Cliff and Dustin were extremely kind and got me in for service immediately! Also, this is the cleanest waiting room I’ve ever been in!! They also have tons of complimentary refreshments! Amazing, I am a new customer for life!

We're delighted to hear about your positive experience with Cliff and Dustin! At Brown's Auto, we aim to provide prompt and friendly service. We appreciate you that you enjoyed our clean waiting room with complimentary refreshments, it is designed for your comfort and convenience! We're thrilled that you're a new customer for life, and we look forward to serving you in the future. Thank you for choosing Brown's Automotive!

- Albuquerque
5
Village of Los Ranchos de Albuquerque

Always great

Michaela, thank you for your 5-star review and for choosing Brown's Automotive as your friendly neighborhood auto repair shop!

- Village of Los Ranchos de Albuquerque
5
Northeast Heights

I brought the car in because the car shuddered while idling. Brown's did a very thorough inspection. Their customer service is great: Dustin was very communicative about the progress of the job and easy to talk to. When the mechanic found out that I would need to wait for a part to come in, Dustin actually showed me what the part was and made sure they got it in as quickly as possible. Jeremy did a very thorough job to see what the issue was-he even sat in the car with me so that I could show him the problem. He also drove it around for a while after he fixed it to made sure the shuddering was alleviated. After Brown's worked on the car, I waited a few weeks to see if the problem would return, and it hasn't. I'm very happy with the results and will definitely return. My dream is to drive my Honda for many years, and Brown's is helping to make that dream a reality.

Thank you for sharing your experience with us. We're delighted to hear that you had a great experience at Brown's Automotive. It's great to know that we could address the issue with your car's shuddering effectively. Dustin's communication and customer service, along with Jeremy's thorough inspection and hands-on approach, ensured you were well-informed and confident in the repair process. We're pleased that the problem hasn't returned, and we're committed to helping you achieve your goal of driving your Honda for many more years. Your feedback is valuable, and we look forward to serving you in the future. Thank you for choosing Brown's Automotive!

- Northeast Heights
5
Rio Rancho

I had check engine light that turned out to be turbocharger problem. Browns was quick at diagnosing the problem and repair was complete in a couple days. They are not the lowest cost but hopefully their 3 year warranty will pay for itself if it fails again.

We appreciate your feedback. At Brown's Automotive, we understand the importance of quick diagnostics and reliable repairs, even though we may not be the lowest cost. We're confident in our work, backed by a 3-year warranty, which we hope will provide peace of mind. Thank you for choosing Brown's Automotive!

- Rio Rancho
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.