Village of Los Ranchos de Albuquerque
Brown's has done repair work on our Honda Accord before (at a different location) and their expertise and professionalism are evident in their work. Their Service Advisors are very knowledgeable and customer focused. My one disappointment this last time is that the SA who picked me up at my house and drove me back to pick up my vehicle was not wearing a mask and I felt very uncomfortable riding in a small car with windows rolled up. It was a clear deviation from Brown's stated Covid-safe practices. However, I otherwise would not hesitate to recommend their service to anyone.
Thank you for the review George. I have shared this with the staff at all locations as a reminder to be diligent with the covid safe practices. It has been a challenge to implement and maintain such changes but we are committed to doing what it takes to keep the community safe.
- Village of Los Ranchos de Albuquerque