Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Village of los Ranchos de Albuquerque

I first visited their website and then just called and spoke to the manager Johnathan to see if I could get an oil change. I found out that they work on a first come first served basis---no appointments needed. I then brought in my car for an oil change and at no extra cost they included a free tire rotation and 52-point vehicle inspection. My technician Kyle found an issue (bent rim) that both Nissan dealerships never told me about. Lance then helped check me out via mobile (tap your phone) pay. Overall, I'd say bypass the corporate jiffy lube and overpriced dealership rates and get the guys @ Browns to fulfill your automotive needs. P.S---they will even offer you a discount towards your next service for providing an honest review. P.P.S---you might even get a chance to meet their tiny helper named Poncho: Half poodle half chiwawa. Who said dogs can't help out here and there?

Thank you for the great review! Glad you had such a good experience and was able to meet our shop dog Poncho!

- Village of los Ranchos de Albuquerque
4
Village of los Ranchos de Albuquerque

Thank you for the review Kevin!

- Village of los Ranchos de Albuquerque
5
Northeast Heights

Honest people. Honest work. Honest price! Highly highly recommend this shop! I was in a pinch and had them check out a last minute truck I was looking to purchase. There was a ton wrong with it and they were able to help me out ASAP since I am moving out of state. They took the time to educate me about the truck and helped me make the right decisions. They even called other companies on my behalf. Real genuine people that do great work for a great price. Wish I could bring them more service!

Thanks so much for this wonderful review, Sierra! We're so glad we got to help you out as much as we were able. We take the time to explain the processes that we do for your vehicle because we believe that keeping you well-informed is part of the maintenance process. Thanks so much for stopping and thank you so much for the rating, we really appreciate your business!

- Northeast Heights
5
Albuquerque

My wife and I have been bringing our vehicles to Brown's Automotive for many years. Tim Sloan and his team are professional, experienced and they take the time to explain the details, especially for complex mechanical issues. Recently, rodents created significant damage in both of our vehicles. The team did a great job finding, fixing and giving options to prevent future damage. We trust Tim and his team to provide quality service in a timely manner. This is why we continue to bring our vehicles to Brown's Automotive.

Thank you for your continued support. It is great customers like yourself that encourage us to continue to do the best job possible.

- Albuquerque
5
Rio Rancho

Thank you for the 5 star review!

- Rio Rancho
5
Albuquerque

The mechanics did an excellent job of the repair work needed on my 2003 Honda. I am pleased with the information they gave me, the results, & especially now that my power steering is in excellent condition rather than squeaking & leaking! Thank you Brown's Auto Experts! Nancy Elizabeth M.

Thank you Nancy, we are so happy to hear that the power steering is repaired on your Honda!

- Albuquerque
5
Rio Rancho

Thank you Michael!

- Rio Rancho
5
Village of los Ranchos de Albuquerque

My experience with Brown's Automotive was completely positive from my f!irst contact with Jonathan on the phone. There was a feeling of genuine willingness to help, answer my questions and accommmodate my schedule. All issues with my pickup were emailed to me with photos so there was no question what they were seeing. I was given the choice, with NO pressure, which things I wanted to fix and which things I wanted to wait on. There were several phone calls, and I spoke with Lance as well, who was also very helpful and friendly. My Pickup was repaired on the SAME DAY as I brought it in! And when I couldn't find a ride to pick it up, Lance was kind enough to come pick me up and bring me to the shop. (Along with the adorable shop dog, Pancho.) Being a woman without a strong background in auto repair, I was relieved to feel that I was in good and honest hands.

4
Village of los Ranchos de Albuquerque

Thank you for the review!

- Village of los Ranchos de Albuquerque
5
Rio Rancho

Quality work. Professional experienced operation. Nice people to work with.

Appreciate you taking some time to share your experience!

- Rio Rancho
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.