Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Village of Los Ranchos de Albuquerque

Thank you Erick! We are thrilled to hear that you had a five-star experience with us!

- Village of Los Ranchos de Albuquerque
5
Village of Los Ranchos de Albuquerque

They always do a great job servicing my vehicle, and they are very accommodating. Highly recommended.

Your recommendation means a lot to us, Joshua! Thanks for your kind words about our service and accommodations. It's always a pleasure to take care of your vehicle. If there's anything else we can do for you, just let us know!

- Village of Los Ranchos de Albuquerque
5
Rio Rancho

I was having trouble with my RAM Rebel, would not start. Henry from Browns Automotive was very helpful. Got my vehicle checked out and the technician got my truck running in time for our Chama trip. Quick friendly service. Thank you

Ken, thank you for giving us a five-star review! We're very happy to hear that Henry provided quick and friendly service to get your RAM Rebel back on the road for your Chama trip, we will make sure we pass along the awesome compliment. We're here whenever you need us, at any of our 5 Brown's Automotive experts' locations!

- Rio Rancho
5
Rio Rancho

Will always give my business to these guys

Thank you, Victoria, for your wonderful feedback! It's a pleasure to have you as a valued customer here at Brown's Automotive Experts and we look forward to continuing to serve you in the future. Please don't hesitate to reach out to any of our 5 locations for any of your vehicle needs! :)

- Rio Rancho
5
Village of Los Ranchos de Albuquerque

Great service from honest people

Thank you for the kind words, Susan! We're stoked to hear that you had a great experience with us here at Brown's Automotive Experts. Providing honest and reliable service is what we strive for. If there's anything else we can help you with, please don't hesitate to reach out and feel free to come back to any of our 5 locations!

- Village of Los Ranchos de Albuquerque
5
Rio Rancho

I felt very comfortable asking questions and not being spoken down to. Very professional and kind staff. Everything was explained to my satisfaction and understanding.

Thank you, Sharon, for your fantastic review! We're so happy to hear that you had such a positive experience with our team at Brown's Automotive Experts. Our goal is always to provide exceptional service while ensuring our customers feel comfortable and well-informed when getting their cars repaired or serviced by our team. If you have any further questions, don't hesitate to reach out. We look forward to serving you again soon at any of our 5 locations!

- Rio Rancho
5
Northeast Heights

The team on Wyoming shop went above & beyond to quickly take care of leaking seal around new fuel pump. Previous mechanic did not replace old rotting rubber seal with new fuel pump. Go figure?! Service was quick and managers were super helpful & responsive to all my questions & concerns. Been shopping for a new mechanic since my good one retired last year. Not a fun experience- time & $$$! My family & our numerous vehicles have found a new mechanic shop. Really appreciate their commitment to getting things right- with a 3 yr warranty on their work!

Thank you so much for the fantastic review! We're thrilled to hear that our Wyoming shop team was able to quickly address the issue with your fuel pump and make things right. We know how frustrating it can be to find a reliable mechanic, so we're delighted to have earned your trust. Your feedback about our quick service and helpful managers is greatly appreciated, and we're glad you value the 3-year warranty we offer. We look forward to taking care of all your family's vehicles in the future at any of our 5 locations! Thanks again for choosing us.

- Northeast Heights
5
Rio Rancho

Great job. I had taken my Subaru Forrester vehicle to Brown’s Auto in Rio Rancho. My vehicle steering wheel would shake when I would drive on the Freeway. I received a email from your Service Advisor and Tech. they send me photos and estimate. And I had other issues. I was surprise how quickly they worked on my vehicle. Thank you for your help. You guys are awesome.

Thank you Yolanda for the five-star review! It's great to hear that you had a positive experience with us in Rio Rancho. We strive to provide efficient and thorough service, taking care of all your vehicle's needs. We hope to see you again in the future, and as always, feel free to reach out if you have any questions or concerns.

- Rio Rancho
1
Far Northeast Heights

Traveling from AZ to Midwest, paid $1,600 for a/c work in AZ 6hrs into road trip car’s serpentine belt broke immediate exit off to Love’s in Albuquerque, NM… and the games began! Mobile mechanic quotes $125 per hr, 4hrs serpentine belt repair incomplete, absolutely not paying $500 for incomplete repair. Goodbye! Next day car towed needed first quote $375 to tow 17 miles second quote $245 for exact same mileage. Brown’s Service Repair came highly recommended and I am very disappointed and will call the referring company back to inform them of my experience. Car towed to Brown’s Wednesday by 3PM ish they stated the air compressor had seized were closed on 4th but open on 5th needless to say was anticipating an call from Brown’s at less by 10AM with an estimate didn’t hear from Cheryle til 3 hours before closing . She was a nice double talker full of shyt! We were charged an additional $1K for work completed 4 days prior. Brown gave paperwork that does not itemize work was completed! Thus confirming our conclusion that businesses in ALBUQUERQUE are seeking a payday anyway possible. From small to big business they are playing on your vulnerability. what we had originally thought Brown’s Repair. Cheryle claims they have a respectable reputation is false. Billed an additional $1k on top of $1400 warranty claim paid Brown’s, all of this for a simple problem our vehicle conditioner was blowing hot air. Be aware of ALBUQUERQUE truly earns it’s name “city of ENTRAPMENT” May all those involved suffer the same fate 100 percent!

Thank you for your feedback. We're sorry for the inconvenience and frustration you experienced. We apologize for the incomplete serpentine belt repair and the delays in communication. We understand your concerns about the towing charges and the billing issues. We strive to provide transparent and efficient service and will address these issues internally.

- Far Northeast Heights
5
Northeast Heights

Just bought a 2012 Mazda3 and took it in for an inspection. John ran the inspection and provided me with a breakdown of any issues, accompanied with pictures. Isaac answered all of my questions. They were great. I'll make Browns my "go to" for repairs. Thank you.

Thank you for the fantastic 5-star review! We are so happy to hear that you had a great experience at Brown's Auto in Rio Rancho with your Subaru Forester. It's wonderful to know that our Service Advisor and Technician provided timely updates with photos and estimates. We're glad we could quickly address the steering issue and other concerns. Thank you for your kind words and for choosing us. You are awesome too!

- Northeast Heights
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of Los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.