Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Great customer service, great follow up:

I needed my car diagnosed to figure and find out 2 concerning issues. Isaac was awesome in dealing with my concerns. After 2 days of having my car, I knew there was going to be a major delimma. Not the news that I wanted to hear but already had the feeling my car was done. The shop was great in accessing my concerns and needless to say I didn't want to invest that kind of expense on an almost 10yr old car. Thanks guys for your upmost professionalism in caring for me and my car. You all were awesome. I look forward to bringing in my new vehicle just to make sure I don't have any issues. Thanks again for everything you all did.

Prompt, thorough and professional feedback from Henry regarding the issues and recommendations.

Good experience. Provided thorough inspection which after discussion yielded another service to be performed. Vehicle drove great driving home but will need more time to thoroughly assess of course.

Took my car in because the engine light came on two days after I had had it in for its 52 point summer check up. The problem was I wasn’t driving it enough! In my defense , it’s basketball season and I had a concussion! Really like that they send you pictures of the problem before and after the repair. They were kind enough not to charge me for the light problem.They are polite, efficient and honest. I have found a new mechanic. I went to the one at 7702 4th Street.

Brown’s is friendly and helpful. They explain what needs to be done and give an estimate up front. I’ll be using them for all my automotive needs.

Car Issues and proposed plan communicated clearly. Work was completed very efficiently.

great service!

I have been to Brown's Automotive 3-4 times for various work on my Hyundai Sonata 2015. All the mechanics are highly trained. The managers are very friendly with me, and have always explained the work they are performing to me. I have never had a negative issue. They do a free complete inspection every time I come in, making sure all the fluids and belts, battery and filters are in top shape. I have had oil changes, outside and inside filters replaced, a complete brake job, and new tires put on. They always do a test drive and inform me of anything that doesn't sound right. They have never pressured me to do any work or buy anything. In fact, my last visit needed a brake light replacement. They refused to charge me anything for this. What I really appreciate is the full report I am given along with photos. There is complete honesty here at Brown's Automotive, so I will stay with them because I trust their work and friendship.

I love Brown’s they always take great care of my families vehicles. Honest and courteous.