Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

I had to have my ignition switch replaced. Browns automotive worked on my car as soon as they got the part and then stored it for me for free while I was on a trip. They called while I was gone to give me the status of my car and sent texts. They've been very courteous, helpful and professional.

Very thorough with the inspection! I love how they send you the inspection report via email

Best people, best work and always honest. If they quote you a price, that's the price. I travel all over the country and I always stop by Browns when I'm coming through. Jonathan and the guys are [email protected] Jerry Watters

System cooling

Prompt, efficient, friendly service. I trust them with my car.

My cars catalytic converter was stolen and they were able to work with my scam artist insurance company to get it fixed. They kept me informed every step and got the job done right. They will have my service in the future if anything else happens to my vehicle and i recommend them to anyone looking for a trust worthy auto shop.

Great people to deal with. they serviced my truck and got it out when expected. Thank you.

I liked how they got it done fast. I liked how they sanitized it after they finished.

Great place to take your vehicle for repairs. Very happy good services.

Edit (11/08): I first gave them a 1 star review (below) but Tim reached out to me and offered me a free oil change for my troubles. It was a nice gesture. 11/7 - I have been a Brown's customer for probably close to 8 years now. Last week, I came in to drop off my car to get the rear window regulator checked out and I tripped and fell and badly injured one of my knees in front of their office door. I spent the day at Urgent Care, lost a day of work and I still cannot walk properly. This may sound tacky but when I paid over the phone for the pricy diagnostic fee, it would have been nice to get even a $5 off my bill since I badly hurt myself at their business (they picked me off the floor and they knew I was in the hospital all day). Moreover they were going to charge me over $500 for a new regulator (no motor) when I found the same part for $215 online, the total bill was going to be close to $1000 to replace a regulator on one window... Also, I contacted them afterwards thru their survey and I have yet to get a response.