Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

The guys at Browns are very professional and friendly. I don't take my vehicles anywhere else.

Work completed appears to be of excellent quality.

Good, fast, honest, car stuff is never cheap.

Friendly, professional service.

Great staff and great service!

Update: Management told me nothing they did to my car would cause this, took it to another shop and they said absolutely nothing was wrong with my car, except for LOOSE LUG NUTS ON MY WHEELS that browns failed to do, before returning me my car. This is not a safe practice at all, and scam of a service. Do not go to browns automotive unless you want them to scam you and think something is wrong with your car like not tightening lug nuts on your wheels. New to the area, and based on the reviews went to Brown’s Automotive. I don’t have a perfect car, and just drive it to get by. Don’t go to this place if you’re like minded. My car went from just having a rear oil leak from my previous mechanic to 5 grand in repairs way over the cars value. And to top it all off my car was in worse drivable condition than it was when I dropped it off, car started making a thumping noise, left them a voicemail and no response. The only thing I could think of when they did the inspection on it was remove the wheels and didn’t balance them/align them again, or didn’t top off oil after inspection, because they thought I would get EVERYTHING repaired there. My old reliable mechanic at home would have included adjusting those things, topping off oil in the inspection before sending me away. I was trying to talk to the mechanic to only get the rear oil leak fixed or the necessities because my car was driving perfectly fine, no warning lights, drived smooth steering, tires/wheels were fine until I came to this shop. I have driven this car multiple times cross country, no issues. They wouldn’t budge from the 5 grand in repairs, when in reality talking to another mechanic some of those repairs could have waited until a later date. I get that some people want every little thing fixed on their car, but some people can’t afford that and just have a car to get by.

Ed, Henry, and the guys in the garage are the best! They thoroughly inspect your vehicle, give you their honest analysis, they keep your vehicle running smoothly. These are the guys you can trust to get the job done right on the first go around.

If you're looking for auto mechanics you can trust who can provide you with honest auto repair work, look no further than Brown's Automotive in Rio Rancho, New Mexico. Ed, Henry, and all the guys working there provide top quality auto repair work, they know what they are doing.. They thoroughly examine your vehicle each time you bring your vehicle in for any repairs and let you know everything they find needing service or repair on you vehicle, via a text or emailed a detailed report. They will discuss the report with you so you can decide what all is most pressing that you want serviced or repaired on your vehicle and give you an honest estimate on their services or repairs. Their turn-around-time is usually quick as possible and they provide a 3-year nationwide warranty on all their service and repairs, so you have no worries about something not being serviced or repaired properly. I trust these guys with all my vehicles and they've always done quick top notch repair work.

The service is fast and professional. Thank you!

100! Excellent service!! My story is long but Browns has taken care of me. I thought customer service was a thing of the past but these guys are still providing it. I have no complaints and now they have a customer for life. I wouldn't hesitate to refer anyone.