Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

2205 reviews
5 Convenient locations

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Northeast Heights

The team on Wyoming shop went above & beyond to quickly take care of leaking seal around new fuel pump. Previous mechanic did not replace old rotting rubber seal with new fuel pump. Go figure?! Service was quick and managers were super helpful & responsive to all my questions & concerns. Been shopping for a new mechanic since my good one retired last year. Not a fun experience- time & $$$! My family & our numerous vehicles have found a new mechanic shop. Really appreciate their commitment to getting things right- with a 3 yr warranty on their work!

Thank you so much for the fantastic review! We're thrilled to hear that our Wyoming shop team was able to quickly address the issue with your fuel pump and make things right. We know how frustrating it can be to find a reliable mechanic, so we're delighted to have earned your trust. Your feedback about our quick service and helpful managers is greatly appreciated, and we're glad you value the 3-year warranty we offer. We look forward to taking care of all your family's vehicles in the future at any of our 5 locations! Thanks again for choosing us.

- Northeast Heights
5
Rio Rancho

Great job. I had taken my Subaru Forrester vehicle to Brown’s Auto in Rio Rancho. My vehicle steering wheel would shake when I would drive on the Freeway. I received a email from your Service Advisor and Tech. they send me photos and estimate. And I had other issues. I was surprise how quickly they worked on my vehicle. Thank you for your help. You guys are awesome.

Thank you Yolanda for the five-star review! It's great to hear that you had a positive experience with us in Rio Rancho. We strive to provide efficient and thorough service, taking care of all your vehicle's needs. We hope to see you again in the future, and as always, feel free to reach out if you have any questions or concerns.

- Rio Rancho
1
Far Northeast Heights

Traveling from AZ to Midwest, paid $1,600 for a/c work in AZ 6hrs into road trip car’s serpentine belt broke immediate exit off to Love’s in Albuquerque, NM… and the games began! Mobile mechanic quotes $125 per hr, 4hrs serpentine belt repair incomplete, absolutely not paying $500 for incomplete repair. Goodbye! Next day car towed needed first quote $375 to tow 17 miles second quote $245 for exact same mileage. Brown’s Service Repair came highly recommended and I am very disappointed and will call the referring company back to inform them of my experience. Car towed to Brown’s Wednesday by 3PM ish they stated the air compressor had seized were closed on 4th but open on 5th needless to say was anticipating an call from Brown’s at less by 10AM with an estimate didn’t hear from Cheryle til 3 hours before closing . She was a nice double talker full of shyt! We were charged an additional $1K for work completed 4 days prior. Brown gave paperwork that does not itemize work was completed! Thus confirming our conclusion that businesses in ALBUQUERQUE are seeking a payday anyway possible. From small to big business they are playing on your vulnerability. what we had originally thought Brown’s Repair. Cheryle claims they have a respectable reputation is false. Billed an additional $1k on top of $1400 warranty claim paid Brown’s, all of this for a simple problem our vehicle conditioner was blowing hot air. Be aware of ALBUQUERQUE truly earns it’s name “city of ENTRAPMENT” May all those involved suffer the same fate 100 percent!

Thank you for your feedback. We're sorry for the inconvenience and frustration you experienced. We apologize for the incomplete serpentine belt repair and the delays in communication. We understand your concerns about the towing charges and the billing issues. We strive to provide transparent and efficient service and will address these issues internally.

- Far Northeast Heights
5
Northeast Heights

Just bought a 2012 Mazda3 and took it in for an inspection. John ran the inspection and provided me with a breakdown of any issues, accompanied with pictures. Isaac answered all of my questions. They were great. I'll make Browns my "go to" for repairs. Thank you.

Thank you for the fantastic 5-star review! We are so happy to hear that you had a great experience at Brown's Auto in Rio Rancho with your Subaru Forester. It's wonderful to know that our Service Advisor and Technician provided timely updates with photos and estimates. We're glad we could quickly address the steering issue and other concerns. Thank you for your kind words and for choosing us. You are awesome too!

- Northeast Heights
5
Village of los Ranchos de Albuquerque

Awesome!!! They stand behind their service and go above and beyond to assist clients!!

Thank you for the fantastic review, Irene! Our team is happy to hear that we exceeded your expectations. We pride ourselves on providing exceptional service and going the extra mile for our clients. If you ever need assistance again, please don't hesitate to reach out to any of our 5 locations!

- Village of los Ranchos de Albuquerque
5
Village of los Ranchos de Albuquerque

This was my first visit to Brown's. They were great in explaining my service and we worked out a plan for future service. I hope that I have found a place that will help keep my car in good working order. They have been in our neighborhood for many years and I understand why very nice people. Ivan was great and I appreciate him picking me up and taking care of my car.

Thank you Augustina for choosing Brown's Auto Repair! We're happy to hear about your positive experience with our team, especially Ivan. Rest assured that we'll continue providing the same level of excellent service to help keep your car in top shape. We appreciate your support and look forward to serving you again in the future.

- Village of los Ranchos de Albuquerque
5
Village of los Ranchos de Albuquerque

Job well done. Good job on my jeep and very helpful with the Honda Pilot. Eddie did a good job letting me know what was best for us. Thank you so much.

Thank you for the 5-star review! We're happy to hear that you had a great experience with Brown's Automotive Experts. It's fantastic to know that our team did a job well done on your Jeep and was very helpful with your Honda Pilot. Eddie always strives to provide the best auto repair and car service advice. Thank you for choosing us and we look forward to serving you again!

- Village of los Ranchos de Albuquerque
5
Village of los Ranchos de Albuquerque

Eddie, the service writer was great. My truck was ready even sooner than planned!

Thank you for the positive feedback! We're so happy to hear that Eddie provided exceptional service and made sure your truck was ready sooner than expected. We'll be sure to pass along your kind words to Eddie and our team. We are more than happy to help any and every time.

- Village of los Ranchos de Albuquerque
5
Albuquerque

Thank you for the 5-star review! We’re very happy to hear about your positive experience with Browns Auto Experts. Our team takes pride in providing top-notch automotive repair and car service. Your support means a lot to us, and we look forward to assisting you with all your car service needs in the future at any of our 5 locations across Albuquerque and Rio Rancho !

- Albuquerque
5
Northeast Heights

Dudes were awesome! Super helpful and knowledgeable. I definitely recommend.

Thank you for recommending us, Paul! We're happy to hear that you had a great experience with our team. It's our goal to provide excellent service and knowledge to all our customers. We hope to see you again soon!

- Northeast Heights
1...15161718192021...221
Leave a review
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.