Now serving the Far Northeast Heights area!

Albuquerque, Rio Rancho and Los Ranchos De Albuquerque Auto Repair

Clients Testimonials

Listen to What
Our Customers Say About
Brown's Automotive Experts.

5
Village of los Ranchos de Albuquerque

Always great

Michaela, thank you for your 5-star review and for choosing Brown's Automotive as your friendly neighborhood auto repair shop!

- Village of los Ranchos de Albuquerque
5
Northeast Heights

I brought the car in because the car shuddered while idling. Brown's did a very thorough inspection. Their customer service is great: Dustin was very communicative about the progress of the job and easy to talk to. When the mechanic found out that I would need to wait for a part to come in, Dustin actually showed me what the part was and made sure they got it in as quickly as possible. Jeremy did a very thorough job to see what the issue was-he even sat in the car with me so that I could show him the problem. He also drove it around for a while after he fixed it to made sure the shuddering was alleviated. After Brown's worked on the car, I waited a few weeks to see if the problem would return, and it hasn't. I'm very happy with the results and will definitely return. My dream is to drive my Honda for many years, and Brown's is helping to make that dream a reality.

Thank you for sharing your experience with us. We're delighted to hear that you had a great experience at Brown's Automotive. It's great to know that we could address the issue with your car's shuddering effectively. Dustin's communication and customer service, along with Jeremy's thorough inspection and hands-on approach, ensured you were well-informed and confident in the repair process. We're pleased that the problem hasn't returned, and we're committed to helping you achieve your goal of driving your Honda for many more years. Your feedback is valuable, and we look forward to serving you in the future. Thank you for choosing Brown's Automotive!

- Northeast Heights
5
Rio Rancho

I had check engine light that turned out to be turbocharger problem. Browns was quick at diagnosing the problem and repair was complete in a couple days. They are not the lowest cost but hopefully their 3 year warranty will pay for itself if it fails again.

We appreciate your feedback. At Brown's Automotive, we understand the importance of quick diagnostics and reliable repairs, even though we may not be the lowest cost. We're confident in our work, backed by a 3-year warranty, which we hope will provide peace of mind. Thank you for choosing Brown's Automotive!

- Rio Rancho
5
Albuquerque

Our van recently would not start. We looked around and decided to try Brown's for the first time. They do offer towing but I have AAA so I used that, also Brown's is a AAA certified shop. In less than a day we had a diagnosis of the problem and they had done a full safety inspection of the whole vehicle. An email and phone call to tell us what was wrong and what needed to be fixed and what could wait along with an estimate of all costs. Yes, it was more than expected but for all the work that was needed it was reasonable. I have had the same vehicle serviced at our local dealer, including safety inspections, within the last two years and paid more or the same. Even after they had finished the repairs. they still did one more thing to make sure our vehicle was right. I am very happy with the service provided and very happy with the repairs on our van. We have had this van for 15 yrs and now can keep it for about as long as we want. Thank you, Brown's, for a job, many jobs, well done. I recommend them with no reservations.

We're delighted you chose Brown's Automotive for your van's repair. As a AAA certified shop, we aim for comprehensive service. We're pleased our quick diagnosis, full safety inspection, and transparent communication met your expectations. While repair costs can be a concern, we strive to offer reasonable pricing for the work done. We are happy to be a part of keeping your Van rolling along reliably. We appreciate your high recommendation and look forward to serving you again. Thank you for choosing Brown's Automotive!

- Albuquerque
5
Albuquerque

Shantel,Mike,Robert are the best people I met. They took very good of my mini Cooper. They made sure I knew everything about my car before they done the work they sent me emails text messages and called me to keep me in the look. Thank you to the team work at Brown's Automotive. Great job. Love Donna Haskins

We appreciate your positive feedback, Donna! Shaunteill, Mike, and Robert are indeed exceptional team members at Brown's Automotive. We're delighted to hear that they took excellent care of your Mini Cooper and ensured you were well-informed throughout the process, with emails, text messages, and phone calls. Your appreciation means a lot to us, and we're here to provide top-quality service. Thank you for choosing Brown's Automotive, and we look forward to assisting you in the future. Great job to the team!

- Albuquerque
5
Albuquerque

Shantel,Mike,Robert are the best people I met. They took very good care of my mini Cooper. They made sure I knew everything about my car before they did the work they sent me emails text messages and called me to keep me in the loop. Thank you to the team work at Brown's Automotive. Great job. Love Donna Haskins

We appreciate your positive feedback, Donna! Shaunteill, Mike, and Robert are indeed exceptional team members at Brown's Automotive. We're delighted to hear that they took excellent care of your Mini Cooper and ensured you were well-informed throughout the process, with emails, text messages, and phone calls. Your appreciation means a lot to us, and we're here to provide top-quality service. Thank you for choosing Brown's Automotive, and we look forward to assisting you in the future. Great job to the team!

- Albuquerque
4
Rio Rancho

Very friendly and great service.

John, thank you for being a long term customer and trusting Brown's Automotive to service your Toyota Camry!

- Rio Rancho
5
Northeast Heights

I would recommend Brown's to anyone. They are very detailed in explaining everything what needs to be done. They dont try to over sell you, and they keep to main issue that needs attention. Their pricing is very fair. I appreciated Dustin's customer service and the great work the techs did. I will be going back for regular maintenance.

We're grateful for your recommendation! At Brown's Automotive, we prioritize honesty and fair pricing, focusing on the essential repairs. We're pleased that you appreciated Dustin's service and our technicians' work. We look forward to your return for regular maintenance. Thank you for choosing us!

- Northeast Heights
5
Northeast Heights

I was a customer of Don's for about 20 years. I knew one day he'd retire and I'm so happy that I get the same great service--mechanical and customer--at Browns. If you want to feel taken care of, know you will have an honest conversation, and have all your concerns addressed, head to Browns. Thank you!!!

Thank you so much for your kind words, M. Jennifer! We're thrilled to hear that you've been a loyal customer for 20 years and that you're still receiving the same great service at Browns Automotive Experts. We pride ourselves on providing honest conversations, addressing all concerns, and ensuring our customers feel taken care of. We appreciate your support and look forward to serving you for many more years to come.

- Northeast Heights
5
Northeast Heights

Honest and knowledgeable. Same day service and I recommend them.

We genuinely appreciate your positive feedback! At Brown's Automotive, our core values include honesty and knowledgeability, which reflect in our services. We're committed to delivering fast, same-day service to meet your needs promptly. Your recommendation is invaluable to us, and we look forward to being your trusted choice for auto repair in the future.

- Northeast Heights
Brown's Automotive Experts is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Albuquerque (505) 345-0085, Village of los Ranchos de Albuquerque (505) 897-3532, Rio Rancho (505) 891-7971, Northeast Heights (505) 294-4900, Far Northeast Heights (505) 857-0868 if you have any issues in accessing any area of our website.